Carmen Brookes-Camacho

I am a dedicated and experienced hospitality professional with over seven years of hands-on experience delivering exceptional service in fast-paced, customer-facing environments. Now looking to transition into the retail industry, I’m excited to apply my skills in communication, organisation, and problem-solving to a customer assistant role within a supermarket setting. I believe that great service is universal—whether serving food or helping customers find what they need—and I’m confident that my background has equipped me with the qualities needed to thrive in retail.

Throughout my hospitality career, I have built a strong reputation for staying calm under pressure, working efficiently in busy settings, and creating welcoming experiences that keep customers coming back. I have a keen eye for detail, a deep respect for cleanliness and hygiene standards, and a natural ability to build rapport with customers from all walks of life. My roles have often required me to juggle multiple responsibilities—whether that’s taking orders, managing complaints, assisting with stock, or supporting the team during peak hours—all of which have made me highly adaptable and solutions-focused.

I’m especially passionate about teamwork and creating a positive, supportive environment for both customers and colleagues. I take pride in being proactive, approachable, and always ready to lend a hand where it’s needed. Now, as I move into the retail sector, I’m motivated by the opportunity to develop new skills, grow professionally, and contribute to a team that values excellent service and efficiency.

I’m confident that my ability to connect with people, my strong work ethic, and my experience in delivering high standards make me a valuable addition to any supermarket team. I’m eager to bring my hospitality experience into this new chapter and make a meaningful impact in retail.

• Cold water swimming
• Yoga