Carmen Baicu
Chafford Hundred
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
9
9
years of professional experience
Work History
Associate
Amazon
Tilbury
03.2018 - Current
Team Leader
Wasabi
Chafford Hundred
12.2015 - 01.2020
- Mentored and guided employees to foster proper completion of assigned duties.
- Assisted with new hire processing and existing training programs.
- Built strong relationships with customers through positive attitude and attentive response.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Cross-trained and provided backup support for organizational leadership.
- Confirmed confidential budget reports remained up-to-date for manager.
- Monitored operating machinery to assess progress, adjust settings and maintain production speeds.
- Set up and calibrated machinery to meet specific production requirements.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Education
CIPD Foundation in People Practice - Human Resources Management
Avado
UK06.2023
DipHE - Business Management
Bucks New University
London UK12.2022
Skills
- Work Planning and Prioritization
- Giving Constructive Feedback
- Continuous Professional Improvement
- Coaching and Mentoring
- Staff Training
- Shift Scheduling
- Attention to Detail
- Overseeing Daily Activities
- Motivational Leadership
- People Management
- Food Safety and Quality
Timeline
Associate
Amazon
03.2018 - Current
Team Leader
Wasabi
12.2015 - 01.2020
CIPD Foundation in People Practice - Human Resources Management
Avado
DipHE - Business Management
Bucks New University
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