Carmelo Savattieri
London,England
Summary
Italian-English bilingual professional with fluent Spanish and experience working in fast-paced, high-volume environments where accuracy and consistency are essential. Currently working as a Shift Manager, responsible for managing structured processes, maintaining quality standards, and handling operational issues under pressure.
Actively transitioning into game localization, with a strong focus on linguistic accuracy, attention to detail, and working within defined guidelines. Quick to adapt to new tools and systems, with a practical, task-focused approach to learning and execution.
Overview
9
9
years of professional experience
Work history
Shift manager
McDonald’s - Capital Arches Group Ltd
London
2017.03 - Current
• Managed busy shifts, keeping operations running smoothly while maintaining consistent service standards under time pressure
• Checked orders, transactions, and processes carefully to reduce errors and ensure accuracy across high volumes of work
• Supported and guided team members on procedures, helping maintain consistency in how tasks were carried out
• Dealt with issues as they came up, finding quick and practical solutions to keep service flowing
• Followed company procedures and quality standards closely, making sure everything stayed aligned with guidelines
• Handled multiple tasks at once, prioritising effectively to meet deadlines during peak hours
Education
Certificate of Higher Education - Planetary Science with Astronomy
Birkbeck University
London07.2021
Skills
Fluent Italian, English, and Spanish with strong awareness of tone and cultural nuance
High attention to detail and strong consistency in reviewing and handling written content
Experienced working with structured processes, guidelines, and quality standards
Strong ability to manage time, priorities, and high workloads under pressure
Quick to learn new tools and systems, including basic SQL and Excel for data handling and analysis
Clear communicator, comfortable working in teams and responding to feedback
Problem-solving approach focused on identifying issues and applying practical solutions
Timeline
Shift manager
McDonald’s - Capital Arches Group Ltd
2017.03 - Current
Certificate of Higher Education - Planetary Science with Astronomy
Birkbeck University