Hi, I’m
Carly NUNES BELO
London,Barnet
Summary
An Ambititous Anthropology Graduand from University College London. Adept to multi-tasking in leadership roles, providing pastoral & medical support to the community and young international students. Excellent in cultivating rapport and introducing more creative training, collaboration, and learning avenues. A qualified STA Level 2 Swim Instructor with 3 years of experience teaching all levels, children and adults, in the age range of 4 - 45+, in gyms, health clubs & local leisure centres across London. In search of flexible part-time work in leadership positions and private coaching within the world of Swimming, with the opportunity for progression and development of professional skillset in business management and coaching expertise in higher athletic skill sets. A genuine dedication and passion for education & sport, and a keen enthusiasm for anthropological research in diasporic communities in London and beyond. Accomplished high-achieving student, pursuing further ethnography and film opportunities to document and add to a more established literature list that cover topics of Transnationalism, Decolonialisation, Identity [de]re/construction, Diaspora research, Speech communities - particularly the Lusophone international community.
Overview
8
years of professional experience
11
years of post-secondary education
Work history
Virgin Active AngelLondon, Angel, Islington
Swim Instructor
07.2024 - Current
Job overview
- Maintained safe training environments for minimised risk of injury.
- Monitored and documented student participation, assignments and attendance.
- Coached young individuals to refine specific techniques and enhance confidence.
- Observed other instructors and lecturers, learning new techniques for future lectures and courses.
- Built positive relationships with staff and swimmers to develop productive lesson environments.
- Identified individual strengths and weaknesses, adapting training programmes to suit.
- Delivered fun, practical swimming programmes to meet class objectives.
- Judged athletic performances, categorising participants and providing detailed feedback in Squad swim sessions to prepare for swim galas and competitions.
- All, 100% of my Squad swimmers qualified and achieved medals within the top 3 positions in all events and strokes. They included 98% of swimmers who beat their Personal Best (PB) on day of competing.
IES Abroad LondonLondon
Resident Student and Life Assistant
09.2023 - Current
Job overview
- Proficiency in utilizing AirTable, Canva, Excel, Box, Confluence & other Okta software applications.
- Management of Social Media platforms including Instagram & TikTok - whilst also managing Student Correspondents through collaboration in content creation.
- Managed to increase engagement +%1,019 over three month period.
- Planned and scheduled weekly team departmental meetings, creating agendas and noting minutes as needed.
- Handled incoming calls from students and faculty, answering questions, directing calls, and forwarding messages.
- Supported staff with administrative needs such as photocopying, faxing, and filing.
- Contributed innovative ideas for upcoming marketing initiatives and branding efforts - especially in providing pastoral support & leading student-centric events.
- Scheduled social media posts and promptly responded to prospective student/ parent messages.
- Created engaging, topical content tailored to students navigating their semesters abroad in London.
- Provided emergency medical support to students experiencing any health difficulty - support in booking & attending GP appointments, accessing A&E services, and reporting medical incidents accordingly.
- Facilitated study groups, promoting collaborative learning and knowledge exchange.
Swimming NatureLondon
Swim instructor
10.2021 - 08.2022
Job overview
- Provided hands-on teaching approach in 1-2-1 lesson style
- Followed company syllabus and modern teaching methodology (teaching with minimal buoyancy aids & physical correction)
- Evaluated athletic performance and provided clear, constructive feedback after each lesson.
- Delivered maximum impact and learning through top-quality instruction whilst also identifying individual needs not improving performance.
- Cultivated strong relationships with pupils and parents to ensure satisfaction and continued learning and confidence in water.
- All student's progress was assessed bi-monthly - 100% of students developed significantly through moving up to next level within 6 month period.
Virgin Active Mill Hill London
Swim instructor
08.2021 - 08.2022
Job overview
- Nominated by Head of Family Activities in Mill Hill to undertake ASA Level 1 & 2 in swim instruction due to experience and enthusiasm for the sport of swimming.
- Mentored by an experienced swimmer and Olympic competitor in synchronized swimming for South Africa in advancing my swim coaching skills and refining my personal teaching methodology.
- Coached a wide age range of individuals (4-48) and ability levels (beginner to advanced) to refine specific techniques and enhance confidence.
- Observed, shadowed, and learned from other instructors and tutors on new techniques for future classes and pilot programs.
- Developed hands-on & in-water activities to encourage students to explore life skill concepts and deepen personal survival and swim technique understanding and endurance.
- Covered and taught in several clubs across London during this time frame including Crouch End(permanently), Swiss Cottage, Kensington(permanently), Fulham, and more.
Virgin ActiveLondon
Lifeguard
07.2019 - 06.2022
Job overview
- Trained regularly to maintain excellent fitness levels to meet physical job demands.
- Observed swimmers attentively, quickly responding to risks and concerns.
- Minimised accidents through diligent monitoring.
- Remained calm under pressure to professionally handle evolving emergency scenarios.
- Handled challenging behaviour and misuse of pool facilities with clear, diplomatic communication.
- Performed successful pool rescues, remaining calm and effective under pressure.
- Maintained safe, secure environments through careful risk assessments.
- Patrolled pools, offering ongoing guidance to swimmers for guaranteed safety and security.
Oakleigh Swimming SchoolLondon, Barnet
Swim instructor
11.2021 - 04.2022
Job overview
- Consistently applied effective, innovative coaching methods to meet and exceed team needs.
- Developed hands-on activities to encourage students to explore concepts and deepen understanding.
- Evaluated athletic performance and provided clear, constructive feedback.
- Mixed traditional and modern learning techniques to deliver diversified instruction.
- Increased student progression by over 50% within a single term.
Topshop Oxford St.London
Sales assistant
07.2018 - 12.2018
Job overview
- Assisted customers & colleagues in high street commercial shop floors with inquiries and sign-posting, which spanned over 4 floors of commercial space.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Worked energetically to maintain efficient operations during peak trading hours.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
Hollywood BowlLondon, Barnet
Team member
11.2016 - 12.2018
Job overview
- Owned end-to-end complaint handling and resolution in line with established procedures.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Took ownership of customer correspondence to deliver exceptional customer service levels.
- Warmly greeted customers and proactively reduced wait times.
- Demonstrated proper food handling and safety standards.
- Delivered reliable customer service with attention to detail under high-pressure, loud commercial environments.
- Hosted and guided party activities, maintaining high energy & enthusiasm; ensured safe supervision of up to 35 children aged 4-16.
- Tended to guests & parents throughout event to support consistent satisfaction and enjoyment.
- Facilitated interactive games and activities to create fun, inclusive environments.
- Obtained client feedback to determine improvements for future events.
Education
The Compton SchoolLondon
GCSEs from CORE Subjects; GCSE PE, Spanish, Geography & Drama
09.2011 - 07.2016
The Compton School Sixth FormLondon
A-Levels from Spanish, Sociology & English Lit/Language
09.2016 - 06.2019
University College London (UCL)London
Bachelor of Science from Anthropology with Year Abroad
09.2021 - 09.2024
University overview
- Thesis: "The SIlent African Disapora in London: Os Palops"
- Focus on Political, socio-cutlural, and linguistic anthropology.
- Completed Year Abroad in Barcelona, Spain at Universitat Autònoma de Barcelona (UAB).
- Have taken university-level classes instructed in Portuguese, Spanish & Catalan, as well as English.
- Provisioned to graduate with 1st Class Honours degree.
Skills
- Customer Service
- Problem-solving
- Communication & Team building skills
- Social media marketing
- Multilingual (Portuguese, English, Spanish)
- Software proficiency in Microsoft 360, Canva, Apple & Google programs, Adobe, Okta
- Safeguarding (children & adults) & Health & Safety
- Lifeguard & Swim Instructor qualified (STA Level 1, Level 2)
- Swim coach training
Timeline
Swim Instructor
Virgin Active Angel
07.2024 - Current
Resident Student and Life Assistant
IES Abroad London
09.2023 - Current
Swim instructor
Oakleigh Swimming School
11.2021 - 04.2022
Swim instructor
Swimming Nature
10.2021 - 08.2022
University College London (UCL)
Bachelor of Science from Anthropology with Year Abroad
09.2021 - 09.2024
Swim instructor
Virgin Active Mill Hill
08.2021 - 08.2022
Lifeguard
Virgin Active
07.2019 - 06.2022
Sales assistant
Topshop Oxford St.
07.2018 - 12.2018
Team member
Hollywood Bowl
11.2016 - 12.2018
The Compton School Sixth Form
A-Levels from Spanish, Sociology & English Lit/Language
09.2016 - 06.2019
The Compton School
GCSEs from CORE Subjects; GCSE PE, Spanish, Geography & Drama
09.2011 - 07.2016
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