Carly Bonner
Abergele,Conwy
Summary
Dedicated and compassionate care professional with extensive expertise in dementia care, patient hygiene maintenance, and medication administration. Demonstrates strong skills in using lifting equipment, home cleaning techniques, and meal preparation to ensure a safe and comfortable environment for patients. Known for adaptability to patient needs, effective communication with doctors, and maintaining client records with precision. Committed to safeguarding knowledge and patient safeguarding practices while providing trustworthy and reliable personal care assistance. Career goal includes advancing in the healthcare sector by leveraging mental resilience and well-organised approaches to enhance patient well-being.
Experienced non-medical care provider offering 2 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
Work history
Professional Carer
Premier Care/Cera Care
Conwy
08.2023 - Current
- Responded swiftly to emergency situations, protecting patient well-being.
- Provided personal grooming assistance such as bathing or dressing up for enhanced self-esteem among clients.
- Provided exceptional care to elderly patients by assisting with daily tasks.
- Offered companionship to reduce feelings of loneliness in patients.
- Improved patient comfort by regularly changing bed linens and maintaining cleanliness of personal spaces.
- Worked collaboratively with other carers to provide comprehensive service.
- Utilised active listening skills whilst engaging in conversation with clients, boosting their mood and overall happiness level.
- Regularly checked vital signs as part of ongoing monitoring of patient health status.
- Assisted with mobility to ensure safety and prevent accidents.
- Demonstrated empathy towards the emotional needs of clients, providing necessary reassurance during difficult times.
- Administered medication, ensuring correct dosage and timing.
- Maintained hygienic living environments through regular cleaning.
- Created positive relationships with clients through practical support and companionship, improving overall quality of life.
- Assisted with daily meal prep, promoting nutritious options for optimal health and wellbeing.
Shop assistant
Marks and Spencers
Conwy
10.2017 - 01.2018
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Assisted customers in finding desired items to enhance their shopping experience.
- Improved product visibility with strategic shelf arrangements.
- Facilitated smooth checkouts with efficient bagging and wrapping practices.
Shop assistant
Tesco
Conwy
06.2016 - 10.2017
- Facilitated smooth checkouts with efficient bagging and wrapping practices.
- Conducted price checks at request of customers for clear communication on cost.
- Updated window displays regularly for fresh store appeal.
- Maintained clean, appealing shop environment for comfortable shopping experience.
House Keeper
Beech House
Conwy
03.2012 - 05.2014
- Meet guests' needs by delivering top-notch hospitality services during their stay.
- Ran errands as needed contributing to smooth household operations.
- Laundered and ironed clothes, promoting appearance of cleanliness.
- Maintained high hygiene standards for improved living conditions.
- Made beds daily to ensure a neat bedroom area.
- Managed laundry process, washing, drying, folding clothes; keeping wardrobe tidy.
- Created welcoming atmosphere with regular dusting and vacuuming of rooms.
fair ground attendant
Tir Prince
Conwy
06.2011 - 09.2011
- Provided excellent customer service for a positive fairground experience.
- Sold tickets at entrance gate, managing crowd control effectively.
- Established well-organised queuing systems, facilitating efficient operations.
- Assisted customers onto rides, promoting safety and enjoyment.
- Helped lost children find their parents, ensuring their security at all times.
- Performed cash handling tasks, maintaining accurate transactions.
- Checked equipment daily, reducing potential hazards significantly.
- Handled customer complaints proficiently resolving them swiftly on the spot.
Shop owner
Self employed
Conwy
01.2005 - 05.2008
- Managed inventory to ensure optimal stock levels at all times.
- Coordinated special events, driving footfall during key retail periods such as Christmas or Easter.
- Handled daily administrative tasks including bookkeeping and reporting, keeping accurate records of business performance.
- Negotiated pricing deals with suppliers, improving profit margins.
- Hired and trained new staff members for improved team performance.
- Managed cash handling procedures for secure financial transactions within the shop.
- Resolved customer complaints promptly, ensuring customer satisfaction and loyalty.
- Ensured compliance with health and safety regulations to maintain safe shopping conditions.
customer support
Elecrtic Avenue
Conwy
06.2005 - 11.2005
- Provided excellent customer support through prompt resolution of queries and complaints.
- Provided customer support with problem-solving and technical advice.
House Keeping
Golden Gate Holiday Park
Conwy
05.2003 - 09.2004
- Ensured guest satisfaction by providing excellent housekeeping services.
- Maintained clear work area via stringent housekeeping practices.
- Collaborated closely with housekeeping staff, ensuring rooms were ready in time for arrivals.
Education
Ysgol Emrys Ap Iwan
Conwy 09.1996 - 05.2001
Llandrillo
Conwy 09.2001 - 07.2002
Rhyl College
Conwy 09.2002 - 07.2003
Skills
- Using lifting equipment
- Home cleaning techniques
- Mental resilience
- Adaptable to patient needs
- Patient hygiene maintenance
- Communicating with doctors
- Personal care assistance
- Dementia care
- Dementia awareness
- Medication Administration
- Meal preparation
- Well-organised
- Client record management
- Trustworthy and reliable
- Stroke awareness
- Compassionate care
- Patient safeguarding
- Safeguarding knowledge
- Documentation
Timeline
Professional Carer
Premier Care/Cera Care
08.2023 - Current
Shop assistant
Marks and Spencers
10.2017 - 01.2018
Shop assistant
Tesco
06.2016 - 10.2017
House Keeper
Beech House
03.2012 - 05.2014
fair ground attendant
Tir Prince
06.2011 - 09.2011
customer support
Elecrtic Avenue
06.2005 - 11.2005
Shop owner
Self employed
01.2005 - 05.2008
House Keeping
Golden Gate Holiday Park
05.2003 - 09.2004
Rhyl College
09.2002 - 07.2003
Llandrillo
09.2001 - 07.2002
Ysgol Emrys Ap Iwan
09.1996 - 05.2001
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