Positive at dealing with stress and adapting to different situations, while also managing time effectively. I truly enjoy providing high quality service to make customer satisfaction . I'm excited to use these skills to a lively and fast-paced position.
Overview
6
6
years of professional experience
13
13
years of post-secondary education
Work history
Community support worker
Ke247 Staffing Solutions
Derby, East Midlands
08.2022 - 03.2025
Provided support in social, physical and emotional areas to assist clients with integrating into local community.
Tracked and documented client behaviours, activity engagement, skills development and notable incidents.
Monitored client conditions, reporting changes promptly to medical professionals.
Provided clear and concise step-by-step technical support to guide clients.
Shop Director
Convenient Store
Birmingham, west midlands
01.2024 - 01.2025
Handled daily administrative tasks including bookkeeping and reporting, keeping accurate records of business performance.
Negotiated pricing deals with suppliers, improving profit margins.
Adapted business strategy according to market trends, maintaining competitive edge in the industry.
Managed cash handling procedures for secure financial transactions within the shop.
Implemented effective marketing strategies, attracting more customers into the shop.
Supervisor
Nando's
Birmingham, West midlands
06.2019 - 01.2022
Monitored compliance with workplace policies and safety objectives.
Performed key holding responsibilities to guarantee timely opening and closing of store.
Assisted in the recruitment process for hiring quality staff members.
Coordinated with other supervisors to maintain consistency across shifts.