Carlie Brownrigg

Founded Female Waste Management Company, developing extensive client base of regular customers via exceptional customer relations and in-depth knowledge of environmental regulations. Developed strong working relationships with disposal facilities, coordinated collection routes to ensure optimal time schedules.

Administered bookkeeping and payroll tasks.

Promoted social media independently, establishing distinctive branding to differentiate business from competitors Company made it to the finals in Sussex Business Awards 2024.

Created a successful home-based business selling weighted blankets to a large customer base.

Self-taught in sewing, leading to the production of high-demand weighted blankets.

Invested in equipment to expand product offerings with personalised gifts.

Crafted custom items including named baby clothes, bottles, and balloons.

Welcomed walk-in customers warmly, contributing towards an inviting salon atmosphere and performed detailed consultations to understand client needs for desired results.

Utilised safe practices when handling chemicals during colour treatments.

Managed appointments and schedules along with stock take of colour and products.

Continually updated knowledge of industry trends to offer modern styles.

Worked well within a large team.

Maintained high standards of cleanliness throughout the salon to ensure a pleasant environment for clients.

Oversaw recruitment and training of new stylists, ensuring they adhered to salon's high-quality service.

Provided excellent client service, resulting in repeat business and positive word-of-mouth recommendations.

Ensured smooth running of salon by effectively managing staff and scheduling appointments.

Fostered a positive work environment by addressing any staff issues promptly and fairly.

Handled initial claims enquiries with attention to detail, logging the claim.

Produced high levels of accuracy with outgoing and incoming correspondence.

Negotiated favourable settlements for policyholders.

Handled sensitive client information, maintaining confidentiality at all times.

Processed outstanding claims to reduce backlog and improve efficiency.

Processed inbound customer calls promptly to meet call-handling timeframe targets.

Worked well to meet individual and team targets.

Achieved head apprentice position, coordinating junior staff to support head stylists.

Greeted customers, ensuring a welcoming atmosphere in the salon.

Maintained cleanliness standards throughout the salon.

Pursued NVQ qualification by attending college one day each week, and qualified in a quicker time than usual.