Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Carley Jo Orriss

Canvey Island,Essex

Summary

I am looking for a part time job .I am currently a Hairdresser skilled in maintaining relationships with customers. I have very good relationships with all my clients . I am also an Admin Assistant , organising my office, working very well on the phone emailing , Xero, Invoicing and computer etc ( working from home 10 hrs per week) . I take pride in everything I do . Providing the best client care and service in any job I do is my main priority. I work in a friendly and professional manner and always listen to others and respect others needs. I work well in a team or alternatively use my own initiative. I have 26 years of customer service experience , and I am a very organised person who loves to help others . I have also worked within a management roll dealing with any problems I may face. I have currently been working for Window to the Womb in Rayleigh and absolutely love this job . But unfortunately due to changing of hours this is now no longer suitable for me .

Overview

25
25
years of professional experience
1
1
Certification

Work History

Baby Scan Assistant

Window to the Whomb
Rayleigh, Essex
10.2024 - Current
  • Handled confidential information, maintaining discretion and integrity.
  • Support staff members with administrative tasks, reducing workload stress.
  • Answered phone calls promptly, providing excellent customer service.
  • Managed time effectively to meet deadlines.
  • Took on additional tasks on manager's request.
  • Upselling Products available to customers
  • Printing Baby pictures at customers request
  • Answering emails and carefully organising them
  • Answered phone calls and emails for management team during busy periods.
  • End of day cashing up and filing away any documents
  • Addressed incoming requests for information, inquiries, and complaints.
  • Contributing to KPI targets per month

Admin Assistant

Vamp Truck and Bus Wash
Canvey Island, Essex
10.2020 - Current
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Kept and maintained accurate filing system for preservation of office information.
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • Received, sorted and distributed incoming mail.
  • Provided printing, photocopying scanning support to colleagues.
  • Organised tasks by level of urgency and importance to make best of use time and resources.
  • Examined, scanned and input documents in software system.
  • Manage over 10 emails per day

Hairdresser

Sharon Ellen Hair
Canvey Island, Essex
11.2000 - Current
  • Sanitised tools and equipment to maintain hygiene and safety protocols.
  • Managed appointments and schedules to smooth workflow.
  • Coloured hair using permanent, semi-permanent and natural dyes to suit client needs.
  • Maintained spotlessly clean salon workstations and tools.
  • Built successful, long-standing client relationships, increasing repeat and referral business.
  • Trimmed, cut and shaped hair based on exact customer preferences.
  • Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
  • Updated customer files with colour notes, preferences and services delivered.
  • Pre-booked returning client appointments to foster continued loyalty.
  • Answered [Number]+ phone calls daily to schedule appointments and advise on service options.
  • Registered new clients and updated information of existing clients on logbook.
  • Booked customer appointments using online booking systems.

Barmaid

Royal British Legion
Canvey Island, Essex
03.2018 - 12.2022
  • Welcomed guests with friendly conversation and fun atmosphere.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Maintained bar stocks, replenishing daily as necessary.
  • Completed end-of-day cleanup to reset bar for next day.
  • Served guests spirits, lagers and stouts at bar.
  • Memorised orders in loud and busy environments to maintain speedy service at peak times.
  • Verified guest ID prior to serving liquor.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Collected, washed and put away glassware between guests.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
  • Prepared for closing by cleaning bar area and announcing last orders.

Education

GCSE -

Cornelius Vermuydon School CANVEY ISLAND Essex
Canvey Island, Essex
09/1990 - 07/1995

Skills


  • Multi-tasking
  • Very quick learner
  • Excellent customer service
  • Good phone manners
  • Very Positive Person
  • Love being part of a team
  • Handling cash and debit card payments
  • Very Organised
  • Leadership Skills
  • Answering incoming calls
  • Diary management
  • Prioritising patients
  • Professional and mature

Certification

NVQ Level 1 and 2 Hairdressing, 11/1998, Westcliffe Academy

Affiliations

  • Swimming , Being with my Family, Walking my dog , Socialising with friends ,

Timeline

Baby Scan Assistant

Window to the Whomb
10.2024 - Current

Admin Assistant

Vamp Truck and Bus Wash
10.2020 - Current

Barmaid

Royal British Legion
03.2018 - 12.2022

Hairdresser

Sharon Ellen Hair
11.2000 - Current

GCSE -

Cornelius Vermuydon School CANVEY ISLAND Essex
09/1990 - 07/1995

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Carley Jo Orriss