Carley O'Hara

In my current job role I have excellent interpersonal and communication skills, I deal with a wide Variety of people daily such as patients, healthcare professionals, social care, department of works and pensions whether it be face to face, over the phone or by email. I receive referrals on a daily basis from a range of healthcare professionals in which I input the data requirements accurately and pass on to the relevant department, I’m then required to make attendance allowance claims and personal independence claims on behalf of our patients. Some of the claims I have to chase more information from relevant departments, such as diagnosis, treatment plans, sr1 for end of life.