Carley Lyne

• Managed Marketing procurement team, overseeing two sourcing co-ordinators and streamlining sourcing strategies
• Global annual budget for Marketing is $70million
• Supported global team formation and strategic planning post-Worldpay and Vantiv merger
• Crafted comprehensive category strategy for creative and digital marketing
• Directed RFP processes for PR, Loyalty, and Venue Sourcing
• Supported and facilitated transition to new policies, processes, and financial systems working closely with the Global Procurement Director on the structure of the new procurement team
• Collaborated with legal department to develop global FIS contract templates
• Provided input on configuration test plans during Finance transformation project for Oracle iProcurement
• I was heavily involved with legal and compliance on the GDPR project. This had a big impact on the business, especially Marketing
• Managed RFP processes for events management and customer voice tools within marketing operations
• Collaborated with Marketing and Sales teams on RFPs for global data provider and sales enablement tool
• Oversaw integration into new Worldpay as Senior Procurement Officer, a great opportunity to help guide and develop the new procurement policy/process
• Implemented and trained end users on the new Procurement Sourcing tool - Raindrop
• Collaborated with Marketing and legal to transition FIS contracts and onboard new strategic suppliers
• Conducted RFP to select new PR agency serving UK and US
• Directed procurement processes for brand change and organised Rethink events for 2024 and 2025
• Managing RFP process for Voice of Customer survey solution
• Leading procurement role to secure ISO14001 accreditation

• Assisted Global Acquisition Team in transitioning third-party agreements post-acquisition
• Managed foreign contract translations and aligned supplier agreements with CA standards
• Negotiated GDPR data processing terms with EMEA suppliers
• Directed Finance, Professional Services, Developer and IT management initiatives
• Formulated category strategy for Finance and managed supplier relationship programme
• Conducted comprehensive analysis of contract database and clarified data
• Facilitated stakeholder engagement across EMEA
• Spend analysis of EMEA CA to build category strategy

• Promoted due to a business wide strategy change, team members leaving and new management structure
• Managing procurement for central services including operations and facilities.
• Managed new IT projects that are required within my category
• Represented Aldermore at FSQG governance board
• Spearheaded onboarding of 4C Analytics and Hellios Supplier Due Diligence for procurement
• Managed GDPR work-stream for third-party suppliers
• Led recruitment of two team members for Central Services

• Full RFP process and contract award for Re–Brand project, Digital Marketing Performance Agency, Broker Experience Agency, Communications Agency, Innovation Agency, Printer Replacement
• Negotiated and awarded contracts for Google 360/Analytics, Affiliate programme, Google Advertising, Bing, Marketing Product Fulfilment
• Mini competition for Digital Strategy project
• Full RFP and contract award for printer replacement and rationalisation project
• Engaged with the Marketing team and introduced Procurement to a busy department where there had been no procurement engagement previously
• Worked with Digital team on developing future strategy
• Engaging with Deloitte to develop and define this strategy
• Responsibility for building and managing key supplier relationships, completing liaison with all Marketing suppliers, including full-service reviews against SLA’s and key deliverables
• Excellent stakeholder engagement in an ever changing and busy environment
• Representing Procurement in new Proposition Development review board
• End to end procurement competition completed on projects for key strategic Marketing suppliers and requirements, including RFP, negotiation and contract implementation
• Worked with Marketing Director to develop a category strategy for the next two years
• Assisting Head of Procurement in writing and implementing new procurement policy and process
• Managed all IT change requirements when covering a long-term sick member of staff
• Assisted in the recruitment process when on–boarding new members of the team
• Built relationships for increased engagement and partnerships across supplier base.

Maintains full sourcing control in relation to decommissioning of Barclays Direct, working on the Barclays Duchess Project with another Sourcing Manager

• Responsibility for building and managing key supplier relationships, completing liaison with all 216 suppliers being decommissioned that cover IT, HR, professional services, facilities, finance, operations and marketing
• Utilises highly effective negotiation skills through identification and implementation of appropriate exit management plans, creating SOW and maintaining full contract termination control
• Successfully planned the switch off for all banking platforms and indirect services following customer migration into Barclays, managing any issues through to resolution
• Selected to attend and participate within all Manco meetings and project meetings as well as reporting to the UKRBB Board of Directors
• (Contract)

• Key Achievements: Played a pivotal role within the procurement and Barclays project teams, completing key tasks in relation to the ING Direct acquisition
• Successfully worked within challenging timescales during the management of Part VII all Local and Global agreements within objectives and work stream
• Completed all aspects of this project which involved attending and contributing to progress meetings, conducting project planning and delivering all action and RAIDs logs
• (Contract)

• Successfully managed the implementation of a new procurement operation, enabling the purchasing of all major capital project and M&E items, ensuring full cost control
• Ensured effective overseeing of the outsourced facilities management contract with Sodexho, utilising excellent negotiation and communication techniques
• Excelled in the cost saving target of 40%, achieving and impressive 45% and gaining management recognition

• Ensured effective implementation in relation commodities in relation to medical education budget and full tender process across numerous areas
• Maintained full management control for savings tracking tool Starcite implementation, managing projects successfully within timescales and budget, this was rolled out on a global basis
• Worked within a team to ensure full configuration of the system across EMEA, delivering all coaching and training to employees and suppliers
• Successfully created and developed a sourcing methodology and negotiation course for all supplier and negotiation-involved employees

• Managed EDS and BT IT contracts within global managed service agreement
• Ensured all purchasing complied with terms and conditions while achieving cost savings

• Designed government P2P catalogue website to streamline public sector procurement
• Full rollout and training throughout the UK for users and suppliers
• Wrote user guides to support rollout
• Worked with PA Consulting on the project which was reporting into the Home Office
• Attending project board meetings with Government officials on a quarterly basis

• Helped organisations improve customer satisfaction and achieve measurable results.

• Defined project scope, milestones and task allocation to establish and maintain clear progress plans.