Summary
Overview
Work History
Skills
Whitehaven Secondary School 1989/1994
Lakes College 2001/2003
Timeline
Carla Marie Bitcon

Carla Marie Bitcon

19 Ashness Close

Summary

Positive professional with a strong work ethic and unwavering commitment to excellence. Excellent communicating and Interpersonal skills. Team player that can give others direction when needed. Proven ability to embrace and adapt to new challenges and continuously acquire new skills.

Overview

21
21
years of professional experience

Work History

Health Care Assistant

Harbour View Nursing Home
02.2004 - 11.2024
  • Provided assistance to patients with activities of daily living, such as bathing and dressing and eating.
  • Organized medical records for patient care plans and ensured accuracy.
  • Interacted positively with family members of patients while delivering
  • Working as a team and on own initiative.
  • Taking the lead and giving directions whenever necessary.
  • Interacted positively with family members of patients while delivering compassionate care.

Cleaner

Orchid and Ivy Cleaning Services
10.2023 - 02.2024
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Deep cleaning
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.

Housekeeper

Waverley Hotel
11.2022 - 05.2023
  • Responded to requests from guests regarding housekeeping needs.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Maintained and organized cleaning supplies stock.
  • Laundered sheets and removed stains to restore linens to pristine condition.

Kitchen Hand

Sugar Tongue Cafe
11.2015 - 05.2019
  • Sanitized surfaces with approved cleaning solutions after each task was completed.
  • Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
  • Followed recipes accurately while adhering to portion control standards.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.
  • Restocked condiments on tables throughout restaurant dining room.
  • Served food during catered events or banquets as requested by supervisors or chefs.
  • Operated dishwashers to sanitize dishes and silverware.

Housekeeper

Centre Parks
02.2009 - 01.2015
  • Responded to requests from guests regarding housekeeping needs.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Provided information about hotel services upon request from guests.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.

Credit Controller

Part Co
10.2007 - 06.2008
  • Reconciled customer accounts and maintained accurate records.
  • Followed up on any outstanding payments in a timely manner.
  • Ensured compliance with applicable laws regarding debt collection practices.
  • Maintained financial records and updated account information as needed.
  • Provided support on all aspects of the accounts receivable process.
  • Investigated customer queries related to invoices, payments, credits, and deductions.
  • Participated in the development and implementation of new policies and procedures relating to credit control operations.
  • Prepared monthly aging reports to identify overdue payments.
  • Performed collections activities, including contacting delinquent customers by phone or letter.

Skills

  • Leadership
  • Decision-making
  • Problem solving
  • Emotional intelligence
  • Organization
  • Time management
  • Team player
  • Adaptability
  • Communication
  • Attention to detail
  • Reliable
  • Positive attitude

Whitehaven Secondary School 1989/1994

  • B GCSE Child Development
  • C GCSE English Language
  • C GCSE English Literature
  • D GCSE Business Studies
  • D GCSE Math's
  • D GCSE History

Lakes College 2001/2003

  • AAT NVQ 2 &3 Accounting
  • SAGE Accounting using computers
  • ECDL
  • Desktop Publishing

Timeline

Cleaner - Orchid and Ivy Cleaning Services
10.2023 - 02.2024
Housekeeper - Waverley Hotel
11.2022 - 05.2023
Kitchen Hand - Sugar Tongue Cafe
11.2015 - 05.2019
Housekeeper - Centre Parks
02.2009 - 01.2015
Credit Controller - Part Co
10.2007 - 06.2008
Health Care Assistant - Harbour View Nursing Home
02.2004 - 11.2024

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Carla Marie Bitcon