Carla Swystun
Poole
Summary
Experienced in healthcare, education, customer service, and catering. I have good communication skills, the ability to work effectively both independently and within a team, and a commitment to maintaining organisational standards. I have learnt many skills, building therapeutic relationships in mental health support roles, providing care in residential settings, and delivering excellent customer service in retail environments. Continuously seeking opportunities to develop new skills.
Overview
20
20
years of professional experience
Work History
Education Support Worker
GSL Education (Agency)
Poole
02.2026 - 04.2026
- Supported young children in class.
- Supported them with personal care.
- Supported young children's activities in class time.
- Provide a supportive and positive environment for learning.
Catering Assistant
Compass Group
Poole
11.2025 - 02.2026
- Help prepare and serve hot and cold food.
- Fill vending machines.
- Wipe down and sanitise the work area.
- Serve customers and help with any questions or queries.
Health Care Support Worker In Mental Health
Southern Health NHS Foundation Trust, Southfields
Totton, Hampshire
04.2022 - 07.2025
- Building good therapeutic relationships with service users.
- Providing emotional support to service users, validating their feelings, and reassuring them.
- Observe and record any changes in mental state and behaviour.
- Worked closely with other care professionals to ensure patients received a high-quality care service.
- Collaborated with multidisciplinary teams, sharing patient observations and updates to inform care plans.
- Facilitated social activities, encouraging interaction between service users and staff to build therapeutic relationships.
- Daily activities to make sure the ward runs, serving lunch and dinner, making sure the kitchen is fully stocked, ward searches
sales asssistant
Asda
Poole, Dorset
07.2019 - 03.2022
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
Carer Worker
The Potteries Care Home
Poole, Dorset
11.2018 - 07.2019
- Assisted with patient care needs such as washing, dressing and toileting when required.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Cleaned rooms and sanitised kitchen workspaces.
- Changed bed linen and washed patient clothes regularly, maintaining proper hygiene standards.
- Conducted health checks on clients by measuring elements such as weight, temperature and pulse.
- Supported residents with mobility issues, using equipment safely to aid movement.
Sales Assistant
Asda
Poole, Dorset
04.2006 - 11.2018
- Kept shelves neat, clean and organised through visual merchandising.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
Education
Poole High School
Skills
- Strong communication skills
- Works well in a team, and alone
- Always willing to learn new skills
- NHS organisational standards
Hobbies and interests
- Walking my dog
- going to the gym
- Being outdoors
- Very creative and i enjoy making things and playing games
Timeline
Education Support Worker
GSL Education (Agency)
02.2026 - 04.2026
Catering Assistant
Compass Group
11.2025 - 02.2026
Health Care Support Worker In Mental Health
Southern Health NHS Foundation Trust, Southfields
04.2022 - 07.2025
sales asssistant
Asda
07.2019 - 03.2022
Carer Worker
The Potteries Care Home
11.2018 - 07.2019
Sales Assistant
Asda
04.2006 - 11.2018
Poole High School