Summary
Overview
Work history
Education
Skills
Websites
LANGUAGES
Certification
References
Timeline
Generic
Carla Rinaudo

Carla Rinaudo

London

Summary

Dedicated professional with strong foreign language proficiency and a proven track record in customer service and client support. Adept at enhancing client satisfaction through effective communication and problem-solving skills. Committed to leveraging expertise in multilingual environments to drive exceptional service outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work history

GROUP CLASS INSTRUCTOR

ability place
Canary Wharf, Tower Hamlets
09.2025 - Current

Led private spin and strength classes, fostering community engagement among building residents.
Developed customised fitness programmes to enhance residents' health and wellbeing.
Managed operations of private gym, ensuring a high-quality experience for all participants.

FINTESS COACH & PERSONAL TRAINER

PureGym
Greenwich
07.2025 - Current
  • Taught a variety of exercise techniques to diversify client workouts.
  • Tailored strength training routines to enhance physical performance.
  • Improved client fitness levels by designing and implementing personalised training programmes.
  • Conducted comprehensive fitness assessments, identified areas for improvement.
  • Managed gym equipment maintenance for optimal safety standards.
  • Coordinated schedules for group classes, maximised space utilisation at the gym facility.
  • Encouraged client participation in classes, improving progress towards specified fitness goals.
  • Carried out day-to-day duties accurately and efficiently.

PERSONAL TRAINER

Virgin Active
Canary Wharf, Tower Hamlets
01.2024 - 07.2024
  • Encouraged clients, resulting in improved commitment to health goals.
  • Assisted clients in achieving their weight loss targets through strategic exercise planning.
  • Emphasised correct form during workouts, reducing risk of injury amongst clientele.
  • Established a positive training environment for enhanced workout experiences.
  • Maintained high safety standards during all training sessions, ensuring client welfare at all times.

Supervisor

Flat Iron steak
01.2021 - 06.2024
  • Starting as a waitress, I then got my promotion as Supervisor. The casual style of service made me improve my ability to engage conversation with people. Be in charge of the restaurant and my team improved my self-confidence and empathy towards all types of people.

Waitress

Roka Restaurant
01.2020 - 01.2021
  • As a waitress I was responsible on delivering high-standard service to all the costumers. Dealing with complain implement my problem-solving skills, as well as my capacity of face stressful situation in the best way.

Chef-de-partie

LaDuree
01.2018 - 01.2020
  • Starting as a normal chef, I then got my promotion as Chef-de-partie. I was responsible of maintain standards, organize the kitchen and the team during my shifts. I improved my cooking skills as well as my capacity to work in a busy environment and create a good team work.

Education

Personal Trainer level 2 and 3 -

Focus Fitness UK
London
09.2023 - 11.2023

Diploma - Food&Beverage and hotel hospitality

Hospitality High School

Skills

  • Customer service
  • Client support
  • Stress management
  • Manage busy environment

Websites

LANGUAGES

English - Advance
Fluent
Italian - Native
Fluent

Certification

fit boxing instructor

References

References available upon request.

Timeline

GROUP CLASS INSTRUCTOR

ability place
09.2025 - Current

FINTESS COACH & PERSONAL TRAINER

PureGym
07.2025 - Current

PERSONAL TRAINER

Virgin Active
01.2024 - 07.2024

Personal Trainer level 2 and 3 -

Focus Fitness UK
09.2023 - 11.2023

Supervisor

Flat Iron steak
01.2021 - 06.2024

Waitress

Roka Restaurant
01.2020 - 01.2021

Chef-de-partie

LaDuree
01.2018 - 01.2020

Diploma - Food&Beverage and hotel hospitality

Hospitality High School
Carla Rinaudo