carla macari

Shop assistant;

Frank Longs From 10/06/1981 To 03/09/1982

Working part time as a sales assistant in local supermarket Responsible to shop supervisor

Greeting customers with a friendly and pleasant manner Answering questions regarding sales and promotions and where to find items

Carefully and accurately ringing up items and neatly packing customers shopping

Working well as a team

Catering manager and Home Economics Technician

Thornhill College From 01/01/2003 To 14/12/2022

During my years in Thornhill I was responsible for cash handling in both roles

As a HE Technician I was required to collect contributions from the students and purchase cooking ingredients with a budget assigned by the school

I would buy on 'best value ' and would calculate each dish individual This required me to test out ingredients and source quality foods to work within my budget

As the manager in the canteen I was responsible to source out tenders that would supply and deliver good quality food at a reasonable price Again all dishes would be individually cost and then marked up for selling

Cash handling would also be involved in school meals were the money would be counted, lodged and invoices and receipts would filed

All goods delivered to the canteen would be checked for quality and quantity and checked of by an assigned member of staff Weekly and monthly stock takes would be carried out to ensure budget and stock were in line
As a catering manager in a school the students are your customers It is important to respect their opinions and likes and dislikes I would freqently ask for feedback on the service that I was providing and made changes to suit their needs were possible Parents would also contact me about meals and special dietary requirements that we could cater for I would always be visible during lunchtime incase any of the students wanted to ask about meals or complain The complaints would always be taken on board and I would ensure that the students were happy with my reponse or actions
Working in Thornhill I used FAS and SIMS packages FAS was used to order and invoices goods and consumables I was trained in house on this system Sims was used as a personal data base of the students and I was able to used this effectively when requiring address and contact number for students during coursework time in Home Economics The canteen used the biometric system for paying for th meals This system was useful in deteminding food trends within the canteen and projected number on special event days with lead to control over budgeting