Carl Shingler
Warrington
Summary
Experienced senior leader with a strong background in team development, coaching, performance improvement, employee relations, and workplace wellbeing. Proven success leading large teams in fast-paced operational environments while improving engagement, productivity, safety, and people performance. Holds IOSH certification and Level 2 Counselling Skills, bringing a unique blend of leadership, compliance, and employee support expertise. Now seeking to transition into people-focused leadership, L&D, HR, wellbeing, or compliance roles where coaching and staff development are central.
Overview
13
13
years of professional experience
Work history
People Development Manager
TJ Morris Ltd
Warrington , Cheshire
2024.01 - Current
- Led and developed large operational teams, improving productivity, engagement, and accountability
- Coached underperforming colleagues through structured improvement plans and mentoring
- Delivered wellbeing-focused conversations and supported staff through challenging workplace situations
- Managed employee relations issues, return-to-work discussions, and attendance reviews
- Applied counselling-based communication skills to support difficult employee conversations, wellbeing concerns, and workplace conflict resolution
- Improved picker KPI compliance from low-performing individuals toward 140 cases per hour target through coaching and mentoring
- Reduced shift disruption through workflow redesign and proactive support of operational bottlenecks
- Supported large operational teams across 12.5-hour shifts, improving accountability and engagement
- Delivered structured return-to-work and attendance reviews, reducing repeat absence concerns
- Championed health & safety standards, compliance, and workplace best practice
- Developed KPI reporting systems and performance dashboards for senior leadership
- Supported shift managers with leadership coaching and decision-making
- Drove continuous improvement initiatives to improve workflow and staff efficiency
- Analysed training requirements at individual, team and organisational level.
Warehouse Manager
Brakes Ltd
Warrington, Cheshire
2019.03 - 2023.12
- Monitored KPIs by updating picker and replenisher rates during operations, Monthly performance improved by 15% from week one.
- Conducted daily briefings to communicate operational updates to distribution staff.
- Liaised with transport companies to enable on-time deliveries nationwide.
- Conducted performance reviews for individual growth and overall team improvement.
- Reduced order processing times by improving picking and packing methods.
- Developed contingency plans, minimising disruption during peak periods or unforeseen events.
- Monitored warehouse safety and swiftly resolved hazards.
- Delegated tasks and coordinated warehouse workflow to support continuous productivity.
- Planned work rotas to optimise team performance and target achievement.
- Reported daily warehouse performance data and updated company logs.
- Spearheaded improvements in warehouse operations and workflow to optimise efficiency.
Quality Technician
Snuggledown Ltd, Wigan
Wigan, Wigan
2013.06 - 2019.03
- Ensured adherence to health and safety guidelines whilst performing duties. MHE incident trends decreased by 30% in second quarter.
- Improved product quality by conducting rigorous testing procedures.
- Monitored manufacturing processes closely, catching errors before mass production commenced.
- Assisted in development of new products for enhanced client satisfaction.
- Performed detailed inspections, enhancing overall product quality.
- Assisted in development of new products for enhanced client satisfaction.
- Oversaw on-site testing for customers as required by project specifications.
- Graded materials clearly for correct onward processing.
- Liaised effectively with other departments, facilitating better workflow management.
Education
GCSEs - TQUK Level 2 Certificate in Counselling Skills
Cambridge Regional College
Cambridge2026-01
GCSEs - Occupational Health And Safety
IOSH Managing Safely
Warrington2025-01
Level Apprenticeship in Team Leading - NVQ Level 2
Apprenticeship
Manchester2020-05
Skills
- Leadership & Team Development
- Coaching & Mentoring
- Learning & Development
- Employee Relations
- Performance Management
- Workplace Wellbeing
- Conflict Resolution
- Health & Safety Compliance
- IOSH Certified
- Staff Training
- Continuous Improvement
- KPI & Performance Analysis
- Change Management
- Stakeholder Communication
References
References available on request.
Interests
Fund Raising for Woolston Rovers U12s Rugby League Club, Family Events. Social activities.
Timeline
People Development Manager
TJ Morris Ltd
2024.01 - Current
Warehouse Manager
Brakes Ltd
2019.03 - 2023.12
Quality Technician
Snuggledown Ltd, Wigan
2013.06 - 2019.03
GCSEs - TQUK Level 2 Certificate in Counselling Skills
Cambridge Regional College
GCSEs - Occupational Health And Safety
IOSH Managing Safely
Level Apprenticeship in Team Leading - NVQ Level 2
Apprenticeship