Carl Osei
London,United Kingdom
Summary
Dynamic and confident professional with exceptional organisational skills and a strong aptitude for software applications. Demonstrates outstanding customer service and problem-solving abilities, effectively handling pressure in fast-paced environments. A strong team player with expertise in POS systems, committed to delivering superior customer experiences.
Overview
3
3
years of professional experience
Work history
Sound equipment coordinator
University of Kent Film Society
Canterbury, Kent
2025.05 - 2025.05
Operated and maintained sound equipment for live theatre recordings as part of a university-led production.Collaborated with film society members, directors, and cast to deliver clear audio quality across multiple performances.
Demonstrated initiative, adaptability, and technical precision in a creative team setting, enhancing student-led content for archival and promotional use.
Customer Service Representative
Marks & Spencer
London
2022.04 - 2024.12
- Contributed towards achieving store targets whilst ensuring adherence to service standards.
- Assisted customers in making informed decisions by providing detailed product information.
- Collaborated with sales team to maximise product visibility and sales.
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
Education
Bachelor's degree - Computer Science
University of Kent
Canterbury, Kent 2024.09 -
Higher National Diploma - Information Technology
St Francis Xavier Sixth Form College
London 2022.10 - 2024.05
Skills
- Organisational skills
- Excellent Software Skills
- Customer service
- Confident
- Strong team player
- Strong problem-solving skills
- Pressure handling
- POS Systems
- Outstanding customer service
Languages
English
Affiliations
Coding in Python and other languages (self-teaching)
Piano
Training at the gym
References
References available upon request.
Timeline
Sound equipment coordinator
University of Kent Film Society
2025.05 - 2025.05
Bachelor's degree - Computer Science
University of Kent
2024.09 -
Higher National Diploma - Information Technology
St Francis Xavier Sixth Form College
2022.10 - 2024.05
Customer Service Representative
Marks & Spencer
2022.04 - 2024.12