Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
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Carl Osei

London,United Kingdom

Summary

Dynamic and confident professional with exceptional organisational skills and a strong aptitude for software applications. Demonstrates outstanding customer service and problem-solving abilities, effectively handling pressure in fast-paced environments. A strong team player with expertise in POS systems, committed to delivering superior customer experiences.

Overview

3
3
years of professional experience

Work history

Sound equipment coordinator

University of Kent Film Society
Canterbury, Kent
05.2025 - 05.2025

Operated and maintained sound equipment for live theatre recordings as part of a university-led production.Collaborated with film society members, directors, and cast to deliver clear audio quality across multiple performances.
Demonstrated initiative, adaptability, and technical precision in a creative team setting, enhancing student-led content for archival and promotional use.

Customer Service Representative

Marks & Spencer
London
04.2022 - 12.2024
  • Contributed towards achieving store targets whilst ensuring adherence to service standards.
  • Assisted customers in making informed decisions by providing detailed product information.
  • Collaborated with sales team to maximise product visibility and sales.
  • Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.

Education

Bachelor's degree - Computer Science

University of Kent
Canterbury, Kent
09.2024 -

Higher National Diploma - Information Technology

St Francis Xavier Sixth Form College
London
10.2022 - 05.2024

Skills

  • Organisational skills
  • Excellent Software Skills
  • Customer service
  • Confident
  • Strong team player
  • Strong problem-solving skills
  • Pressure handling
  • POS Systems
  • Outstanding customer service

Languages

English

Affiliations

Coding in Python and other languages (self-teaching)

Piano

Training at the gym


References

References available upon request.

Timeline

Sound equipment coordinator

University of Kent Film Society
05.2025 - 05.2025

Bachelor's degree - Computer Science

University of Kent
09.2024 -

Higher National Diploma - Information Technology

St Francis Xavier Sixth Form College
10.2022 - 05.2024

Customer Service Representative

Marks & Spencer
04.2022 - 12.2024
Carl Osei