Carl McClean
Bangor,United Kingdom
Summary
Experienced professional in global mobility and policy development, with a strong track record in managing multicultural teams and enhancing client services. Proven ability to drive process improvements and ensure compliance with mobility-relevant regulations across all jurisdictions. Skilled in stakeholder management and strategic workforce planning, aiming to deliver efficient programme management.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Client Services and Partnership Lead
Centuro Global
London (Remote), UK - Remote
2023.05 - 2024.10
- Coordinated integration of immigration, tax, relocation and recruitment vendors onto platform to enhance market offering.
- Assisted clients with immigration applications, sponsorships, visa procedures, regulations, and global mobility processes as subject matter expert escalation point.
- Trained team on mobility principles, logistics, and operations to promote awareness of compliance requirements and business needs.
- Managed over 100 external immigration providers.
Senior Manager, Client Engagement
AIRINC
London
2016.10 - 2023.05
- Assisted over 100 clients in managing support for numerous short-term and long-term cross-border transfers.
- Provided guidance on compensation benefits and cost projections.
- Helped global mobility teams with reward structuring and compliance efforts.
- Speaker at several mobility events discussing industry trends, alignment with best practice, policy optimisation, and partnering wider HR objectives such as talent initiatives.
Manager, International Assignment Services
PwC
London, Houston TX, Belfast
2008.11 - 2015.07
- Advised on UK and US taxes including withholding, bonuses, equity payments, foreign tax credits, shadow payroll, double tax treaty application and residency reviews, submissions and responses to fiscal authorities. Provided strategic guidance on all-country tax and social security considerations and options for moves to new markets, including as affected by local labor regulations.
- Oversaw global governance and service delivery of expatriate tax and mobility services across multi-jurisdictional teams, ensuring compliance with UK/US and global tax, social security, and immigration regulations.
- Led identification and delivery of cost savings exceeding £3m through data analysis, tax planning, and process improvements; led new compliance team managing resourcing, performance, creating playbook and training resources and reducing costs by 60%.
- Two year secondment to large international client's employment and expatriate tax team with outstanding feedback and promotion achieved. Led on tracking short-term business visitor compliance, ensuring correct withholding and reporting on global variable pay, advising on multi-jurisdictional tax issues, managing vendor relationships and auditing performance of tax service provider, and liaison with international mobility team.
Assistant Manager, International Assignment Services
Deloitte
London
2004.10 - 2008.09
- Acted as primary point of contact and escalation for expatriate tax compliance for finance clients, monitoring seasons, preparing documentation, and delivering briefings to all seniority levels with exceptional feedback.
- Collaborated with stakeholders to ensure regulatory compliance and drive process improvements in mobility operations.
Education
Master of Arts - Philosophy
Queen's University
Belfast 2002.09 - 2004.07
Skills
- Core Competencies
- Collaboration
- Commercial mindset
- Communications
- Cultural awareness
- Decision making
- Management skills
- Managing multiple priorities
- Multicultural team working
- Numeracy
- Problem-solving skills
- Project management
- Relationship-building
- Relationship management
- Self-starter
- Industry Expertise
- Analysis and reporting
- Assignment management
- Cost efficiency identification
- Cross-functional working
- Global mobility
- Immigration
- Mobility strategy
- Policy development
- Process design
- Process Improvements
- Programme management
- Risk management
- Stakeholder management
- Vendor coordination
- Workforce planning
Websites
Certification
Association of Tax Technicians
Timeline
Client Services and Partnership Lead
Centuro Global
2023.05 - 2024.10
Senior Manager, Client Engagement
AIRINC
2016.10 - 2023.05
Manager, International Assignment Services
PwC
2008.11 - 2015.07
Assistant Manager, International Assignment Services
Deloitte
2004.10 - 2008.09
Master of Arts - Philosophy
Queen's University
2002.09 - 2004.07