Summary
Overview
Work history
Education
Skills
Timeline
Generic

Carl Jackson

Weymouth,Dorset

Summary

I am an energetic, hard-working individual with strong communication and organisational skills which have been developed over a 22 year career within the British Army. I have achieved goals set through exceptional planning and prioritisation. I am adept at multi-tasking, collaborative, cross-functional teamwork within high-pressure environments, leading group discussions and managing projects. I am driven to deliver high-quality output and consistent results. I am nearing the end of my full colour service and now perusing a new career with The Ministry of Justice.



Overview

21
21
years of professional experience

Work history

Electrical Trainee (Unpaid Work)

BJF
Blandford Forum, Dorset
08.2023 - Current
  • Maintained clean, neat and organised work areas whist also using signs and barriers to maintain a safe working environment for both the public and electrical contractors.
  • Ensuring safe isolation prior to work commencing.
  • Gathered parts supplies and tools in preparation for each workday or new job.
  • Documented risk assessments and completed work to company standards.
  • Shadowed qualified electricians to understand electrical installation, repair and maintenance tasks.
  • Replaced and installed new electric switches, sockets, lighting and extractor fans in communal areas and specialist areas inline with BS 7671:2018.
  • Travelled to on-site destinations, storing and transporting required tools and equipment.
  • Installed, examined and repaired electrical wiring systems in different settings.
  • Promoted commitment to safety standards and HSE requirements.
  • Conducted risk analyses and followed health and safety protocols.
  • Adhered to work site safety protocols and reported potential hazards.
  • Repaired existing systems and replaced malfunctioning parts on various electrical equipment including emergency lighting.
  • Followed direction of senior electrical professionals to complete safe, efficient and accurate work.
  • Measured and cut required supplies such as wire and conduit.
  • Collaborated with team members to accomplish projects.
  • Used hand and power tools to complete various aspects of jobs.
  • Assisted in the erection of scaffolding.

Head of Department

British Army, Royal Army Physical Training Corps
Blandford Forum, Dorset
07.2020 - Current
  • Performed project management and evaluated project to identify improvement opportunities.
  • Organised competitions and events and drove awareness of services offered at facilities.
  • Generated reports on soldiers fitness, projected future training goals and implement strategies to meet Operational commitment.
  • Delivered fitness training and coaching to soldiers, maintaining continuous contact and positive relationships.
  • Created safe working protocols and assessed employee capability levels to keep all staff safe.
  • Planned and developed new facilities to meet Operational demands and inline with the the most up to date physical training methodology.
  • Directed public-facing and support teams to complete quality work on schedule.
  • Kept up-to-date knowledge of and upheld compliance with health and safety regulations.
  • Conformed to policy standards to ensure high performance training delivery.
  • Answered queries and handled complaints to provide outstanding services.
  • Executed health and safety checks on equipment and facilities for compliance reasons.
  • Maintained strong working relationships with colleagues and senior management.
  • Arranged leisure activity timetables to fulfil different Operational output and leisure needs.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Completed audits annually to ensure compliant with the British Army and Health and Safety policies.
  • Lead on meetings to ensure clear guidance and direction is provided to the work force and provided an accurate written account of meetings and action points to be undertaken.

Head of Department

British Army, Royal Army Physical Training Corps
Wattisham, Suffolk
08.2020 - 08.2022
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Performed best practices and quality standards to comply with occupational health and safety procedures.
  • Controlled a busy leisure facility and staff efficiently to meet Operational outputs.
  • Streamlined processes to improve and optimise office operations.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Supervised full-time staff to comply with policies and guidelines.
  • Developed organisational policies for administrative oversight and internal controls.
  • Produced management reports outlining important facility statistics.
  • Oversaw daily operations to achieve high productivity levels.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Upskilled staff through targeted training opportunities, enhancing team capabilities.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Designed and implemented training to further develop staff based on policies and up to date physical training methodology.
  • Monitored health and safety measures for guaranteed compliance.
  • Planned and executed technical support initiatives, proactively managing workload to meet goals.
  • Oversaw facility maintenance and allocated needed resources to maintain output.
  • Led cross-functional teams in project completion, offering continuous guidance to proactively mitigate delays.
  • Made sure contractual obligations were met ahead of agreed service delivery.
  • Led technical delivery teams to deliver high-quality training within agreed timescales.
  • Delivered on projects' key objectives with agreed budgets, timelines and standards.
  • Acted as single point of contact for stakeholders.
  • Prepared and managed project plans from end to end, meeting required milestones.
  • Led meetings with both senior managers and internal teams to facilitate and drive project completion and provide status updates.
  • Implemented organisational policies for smooth service delivery.
  • Mentored employees to maximise development potential.
  • Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
  • Assured project documentation followed internal quality standards.
  • Negotiated contract terms for maximise training value.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Used Microsoft Word and other software tools to create documents and clear communications.

Regimental Fitness Lead

British Army, Royal Army Physical Training Corps
Abingdon, Oxfordshire
10.2015 - 07.2020
  • Updated Regimental head of establishment on new strategic policies to improve Operational Capabilities.
  • Used expert knowledge to create strategies to improve performance, achieve standards set by Army Head Quarters and ensure competitive edge is gained for complex and ever evolving global threats.
  • Maintained up-to-date knowledge of legislation and policy changes.
  • Performed thorough risk assessments to minimise injury.
  • Established strong rapport with stakeholders to enhance department credibility.
  • Prepared and reviewed procedural documents for daily operations.
  • Worked with board of directors to establish objectives and decisively lead operations.
  • Created and led successful culture focused on performance.
  • Fostered culture of inclusion and positive rapport through consistent team-building activities and inter-office competitions.
  • Scheduled regular team meetings to discuss business updates, issues and recommendations.
  • Identified and resolved operational issues impacting productivity, performance or profitability.
  • Set policies and processes outlining expectations on employee behaviour at every level.
  • Directed day-to-day work of 5 employees and motivated teams to exceed objectives.
  • Recruited top-performing candidates to build staff retention and team performance.
  • Allocated resources to teams and projects based on need, performance and availability.
  • Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
  • Managed teams by overseeing selection, training and professional growth of subordinates.
  • Supported team by demonstrating respect and willingness to help.
  • Successfully delivered on tasks within tight deadlines.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Handled high volume calls to address inquiries and concerns from key stake holders and subordinates.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Stayed current on processes and procedures to offer relevant subject matter expert knowledge to head of establishment and key state holders,
  • Delivered high-quality results within tight time frames to achieve targets.
  • Promoted upcoming events to drive awareness, increase attendance and support client success.
  • Organised and managed registrations for 300+ competitors.
  • Researched local venues to determine capacity requirements and availability.
  • Registered and briefed attendees on event schedules.
  • Facilitated smooth running of events averaging 300+ competitors.
  • Designed event set-up and displays to match client requests.
  • Worked with day-of event staff to minimise delays and disruptions using critical thinking skills to solve unexpected issues.

Course Delivery Instructor

British Army, Royal Army Physical Training Corps
Sennelager, Padderbourne, Germany
01.2013 - 10.2015
  • Utilised technology resources such as apps and tablets for optimum learning.
  • Developed in-depth lectures on subject-specific theories, foundational concepts and advanced topics.
  • Offered counselling to help students deal with academic, personal, or behavioural issues.
  • Delivered maximum impact and learning through top-quality instruction.
  • Remained calm in stressful situations, resolving conflicts and solving issues with ease.
  • Adhered to course guidelines and applicable standards for instruction.
  • Developed hands-on activities to encourage students to explore concepts and deepen understanding.
  • Protected students and staff by following correct health and safety procedures.
  • Taught wide variety of courses to diverse range of clients.
  • Observed other instructors and lecturers, learning new techniques for future lectures and courses.
  • Provided in-depth feedback and constructive criticism on students' work.
  • Assigned homework assignments and special projects for students to demonstrate knowledge of subject material.
  • Created special events to engage and motivate participants.
  • Tracked student attendance and performance, intervening early in concerning issues.
  • Signposted opportunities for further learning and development.
  • Collaborated with fellow instructors on ways to improve instruction and better serve student needs.
  • Maintained records of assessments and submitted timely feedback to students.
  • Advised, criticised and encouraged students to develop abilities.
  • Designed learning plans tailored to individual needs.
  • Supervised and assessed learners for issues with instruction delivery and grasp of materials.
  • Promoted perseverance and determination as key components of student success.
  • Personalised instruction and personal mentoring based on individual strengths and abilities.
  • Monitored and documented student participation, assignments and attendance.
  • Updated course materials, content and delivery.
  • Provided safe, caring and fun learning environment for students and participants.
  • Supported students to identify problems impeding education.
  • Implemented proven methods to overcome common barriers to learning.
  • Taught students important points to prepare for examinations and assessments.
  • Cultivated strong relationships with course attendees to ensure satisfaction and learning.
  • Compiled in full with programme quality processes and planning procedures.
  • Employed variety of mediums to convey learning concepts.
  • Wrote reports outlining project progress and results.

Syndicate Leader

British Army, Royal Army Physical Training Corps
Catterick, North Yorkshire
01.2011 - 12.2012
  • Designed and implemented training to further develop staff based on department and personal goals.
  • Up skilled team members by planning and delivering training workshops.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Recognised exceptional individual performance for improved motivation.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Collaborated with colleagues from different backgrounds to tackle new challenges.
  • Drafted procedural statements and guidelines for department use.
  • Delegated tasks to make best use of individuals' skills.
  • Supported team to overcome new challenges by forecasting knowledge and skills gaps.
  • Fostered positive employee relationships through communication, training and coaching.
  • Prioritised and assigned tasks for strategic and optimised distribution of workloads.
  • Monitored health and safety measures for guaranteed compliance.
  • Developed organisational policies for administrative oversight and internal controls.
  • Controlled resources by department or project and tracked use Microsoft Office.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Reported on team performance to higher leadership, proactively offering action for areas of improvement.
  • Represented organisations at seminars and conferences.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Promoted professionalism among staff to develop productive relationships.
  • Coached team members through new or difficult workflows.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Led performance reviews and tailored employee feedback to facilitate professional development.
  • Led team of 11 to complete assigned projects.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Stayed current on processes and procedures to offer relevant assistance.

9th/12th Royal Lancers

British Army Royal Armoured Corps
Bergen Belsen, Celle, Germany
07.2003 - 01.2011
  • Advised superiors to strengthen military operations.
  • Oversaw administration involved in troop deployment to maintain accurate reporting.
  • Remained composed and focused in highly stressful situations.
  • Identified parts and services to maintain the road worthiness of armoured vehicles and provided timely solutions to continue operations.
  • Maintained weaponry and equipment to meet combat requirements.
  • Followed instruction to complete exact requests of senior officers.
  • Represented military unit professionally at ceremonial events and occasions.

Education

2382-22 18th Edition - IET Wiring Regulation

City & Guilds
Blandford Forum, Dorset
02.2024 - 02.2024

2365-02 Level 2 Diploma - Electrical Installations (Buildings and Structures)

City & Guilds
Nottingham
11.2023 - 12.2023

Level 6 Diploma - Management and Leadership

Chartered Management Institute
03.2020 -

Foundation Degree - Science in Sport, Health and Fitness

University of Central Lancashire
06.2011 -

BCS Level 2 Certificate (ITQ) - Information Technology

The Chartered Institute for IT
01.2011 -

Level 2 -

Key Skills
10.2002 -

GNVQ - Leisure and Tourism

AQA
08.2001 -

GCSEs -

OCR
06.2001 -

Skills

  • Safe Isolation,
  • Electrical repair
  • Communication skills
  • Problem-solving
  • Time management
  • Work site setup
  • Hand and power tools
  • Safety and organisation
  • Electrical installation and repair
  • Fixture installation
  • Power circuits
  • Lighting circuits

Timeline

2382-22 18th Edition - IET Wiring Regulation

City & Guilds
02.2024 - 02.2024

2365-02 Level 2 Diploma - Electrical Installations (Buildings and Structures)

City & Guilds
11.2023 - 12.2023

Electrical Trainee (Unpaid Work)

BJF
08.2023 - Current

Head of Department

British Army, Royal Army Physical Training Corps
08.2020 - 08.2022

Head of Department

British Army, Royal Army Physical Training Corps
07.2020 - Current

Level 6 Diploma - Management and Leadership

Chartered Management Institute
03.2020 -

Regimental Fitness Lead

British Army, Royal Army Physical Training Corps
10.2015 - 07.2020

Course Delivery Instructor

British Army, Royal Army Physical Training Corps
01.2013 - 10.2015

Foundation Degree - Science in Sport, Health and Fitness

University of Central Lancashire
06.2011 -

Syndicate Leader

British Army, Royal Army Physical Training Corps
01.2011 - 12.2012

BCS Level 2 Certificate (ITQ) - Information Technology

The Chartered Institute for IT
01.2011 -

9th/12th Royal Lancers

British Army Royal Armoured Corps
07.2003 - 01.2011

Level 2 -

Key Skills
10.2002 -

GNVQ - Leisure and Tourism

AQA
08.2001 -

GCSEs -

OCR
06.2001 -

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Carl Jackson