Carl Crowder
Creswell,Nottinghamshire
Summary
Dedicated professional with expertise in service delivery modelling, workload prioritisation, and staff supervision. Proven track record in employee training and development, enhancing team performance through effective performance monitoring. Demonstrates proactivity in optimising operational processes to achieve organisational goals.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Assistant service manager
Mencap
Rotherham
2025.11 - Current
- Trained new staff members to improve the overall service quality.
- Monitored employee performance, identifying areas of improvement.
- Managed daily operations ensuring seamless service delivery.
Support worker
Mencap
Rotherham
2021.09 - 2021.11
- Assured safety measures were met to prevent falls or accidents.
- Administered medication with rigorous planning and recordkeeping.
- Provided support in social, physical and emotional areas to assist clients with integration into local community.
- Led group activity programmes to support independence and encourage community inclusion.
- Helped service users to gain ability to function independently in society.
Education
GCSEs - Maths
Heritage Community School
Clowne 1996.09 - 2001.06
Skills
- Service delivery modelling
- Workload prioritisation
- Staff supervision
- Employee training and development
- Performance monitoring
- Proactivity
Timeline
Assistant service manager
Mencap
2025.11 - Current
Support worker
Mencap
2021.09 - 2021.11
GCSEs - Maths
Heritage Community School
1996.09 - 2001.06