Carina Rutter
Leighton Buzzard
Summary
Results-oriented individual with honest, hardworking nature and natural leadership talents.
Accomplished Online Business Manager possessing multifaceted experience and proven ability to re-energise and restructure organisations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients.
Hardworking and brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
20
20
years of professional experience
Work history
Online Business Manager
Virtually Smart Ltd
2022.07 - Current
- Supporting research & development start-ups, providing various skills including (but not limited to) recruitment, project management, executive assistance, finance, general administrative tasks and customer service.
- Hired exceptional candidates and effectively led staff to maximise productivity and eliminate process lags.
- Implemented automation strategies for office operations, correspondence management and recordkeeping.
- Organise and coordinate meetings and conference calls. Providing detailed accurate meeting minutes, promptly collating and distributing to managers and directors.
- Coordinated travel itineraries within budget for varying schedule needs.
- Maintained databases and filing systems to boost team efficiency.
- Responded to emails and other correspondence, facilitating positive communication for enhanced business processes.
- Produce documents, update spreadsheets and craft presentations with outstanding attention to detail.
- Managed and motivated the engine build teams to achieve performance outcomes and maximise productivity.
- Organised and coordinated meetings and conference calls with 10+ attendees.
- Coordination of events and conferences, offering support with set-up and resources to guarantee smooth operations.
- Maintain and coordinates executive management meetings and travel schedules.
- Design PowerPoint presentations for weekly and monthly project progress meetings.
Executive Assistant/Administration Manager/Finance
Arnold White Estates Ltd, AW Renewables Ltd
Leighton Buzzard, Beds
2016.06 - 2022.07
- Providing administrative duties including executive support to the Managing Director of the renewable energy sector of the business, also managing all administration and operations for the company's three wind turbines and an EV charging station.
- During my time in this role I researched and created all Health & Safety processes and procedures for staff, contractors and visitors to the wind turbine sites
- I also wrote a white paper on EV charging for the board of directors.
- The role was part-time initially but after 2 years I became full-time and took on the finance/accounts manager role which included (but not limited to) invoice processing, monthly accounts and PAYE payroll.
- Detailed accurate meeting minutes, promptly collating and distributing to managers and directors.
- Responded to emails and other correspondence, facilitating positive communication for enhanced business processes.
- Served as professional representative of CEO to executive clients, investors and board members.
- Reacted to operational demand by working flexibly and taking on additional projects.
- Monitored production, identifying operational inefficiencies and bottlenecks.
- Assisted with day-to-day operations of facility.
- Health & Safety: Improved site safety through researching HSE and created all relevent H&S documents and related processes.
- Managed payroll by tracking employee hours and entitlements.
- Lodged tax returns and VAT filings with HMRC.
- Input sales, purchase and cash transactions.
- Supported preparation for annual audit process.
- Production of content for monthly reporting of Wind Turbine performance.
Sales Support Executive/Procurement
Empowered SMS Ltd
2016.02 - 2016.05
- Provide support through updating Salesforce.com, communicating with all parties and ensuring completion of the full sales cycle
- Create quotes/proposals/bids using Salesforce.com and Word
- Issue and maintaining all Partner and End User NDAs
- Work with suppliers to obtain discounts and best solution for customers
- Support the wider sales ops team in procurement, scheduling and bid co-ordination.
- Managed sales quote life cycle from source to close for new and existing customers.
- Provided procurement support, advice and guidance to account managers, enabling effective tendering processes.
EA to Managing Director / Sales Support Executive
Mentor Group Ltd
2013.05 - 2016.02
- Working on their new venture ‘Cloud Coaching International' to create the ‘9 Disciplines' sales training methodology, supported by ‘best practice' with Salesforce.com
- Supporting Sales Director and Account Managers with all new business/proposals/tenders/quotations
- Providing ongoing customer service to key clients, working with them to schedule training needs, source and book relevant trainers and all associated admin
- I was also the dedicated customer service for any new business clients
- During this I continued as EA to the Managing Director and board, with multiple diary management, organisation of board and conference meetings including minute/action taking
Client Services Team Leader/Executive Assistant
Mentor Group Ltd
Hemel Hempstead, Herts
2003.12 - 2013.05
- Leading a team of seven Client Support Executives I also provided executive support for the directors, consultants and client support team; taking training enquiries from quotation through to completion, invoice and producing follow-up reports, using the workflow process.
- Produced course materials (manuals, exercises, handouts and supporting slides, as necessary) then analyse training feedback and produce a post-training report.
- Designed digital and print materials to engage audiences.
Education
Distinction) CSE Office -
RSA Academy
TiptonRSA Numeracy in Business - undefined
2 x ‘1st Software' courses - undefined
Dunstable College
Microsoft Certified Excel 2000 Intermediate - undefined
2003
Microsoft Certified Word - undefined
2000
RSA Communications in - undefined
1988
RSA Typewriting - Stages 1 & 2 (Distinction) - undefined
Manshead Upper School
1987
Skills
- Pro-active, with strong problem-solving and analytical skills
- Forward thinking with strong leadership and coaching skills
- Excellent business acumen
- Highly client-driven, building & maintaining strong relationships
- Excellent communicator; effectively and confidently at all levels
- Actively and openly meets a challenge
- Excellent written and spoken English
- Confident in organising, delegating and prioritising workloads
- Excellent IT skills (all MS applications)
- Takes ownership and pride in all work and projects, both personally and from a team perspective
- Extremely adaptable
- Very good attention to detail
- Proven management skills
- Business administration
- Operations management
- Customer service
- Cross-functional communication
- Financial administration
Interests
Additional Information
, Most of my free time is spent making jewelry, cooking & baking, going to concerts and the theatre.
Additional Information
- and own car References available upon request 1
Timeline
Online Business Manager
Virtually Smart Ltd
2022.07 - Current
Executive Assistant/Administration Manager/Finance
Arnold White Estates Ltd, AW Renewables Ltd
2016.06 - 2022.07
Sales Support Executive/Procurement
Empowered SMS Ltd
2016.02 - 2016.05
EA to Managing Director / Sales Support Executive
Mentor Group Ltd
2013.05 - 2016.02
Client Services Team Leader/Executive Assistant
Mentor Group Ltd
2003.12 - 2013.05
Distinction) CSE Office -
RSA Academy
RSA Numeracy in Business - undefined
2 x ‘1st Software' courses - undefined
Dunstable College
Microsoft Certified Excel 2000 Intermediate - undefined
Microsoft Certified Word - undefined
RSA Communications in - undefined
RSA Typewriting - Stages 1 & 2 (Distinction) - undefined
Manshead Upper School