CAREY OSEMBA

• Coordinated dispatching of transport vehicles distributing goods across.
• Manged over 40 customer calls per day.
• Oversaw records covering purchasing transactions, distribution flow and stock storage.
• Established operational and administrative procedures and enforced controls.
• Overhauled existing systems to increase accuracy, reducing costs and waste.
• Reviewed purchasing, storage and distribution practices in line of industry advancements.
• Liaised with customers and other departments to plan timely transportation of goods.
• Adjusted inventory levels to keep obsolescence and cost low.

• Assisting customers with product selection, inquiries, and purchases to ensure high levels of satisfaction.
• Managing inventory by restocking shelves, conducting stock counts, and organizing displays to maintain well-presented store.
• Processing transactions accurately using point-of-sale systems and handling cash, credit, and returns efficiently.
• Maintaining clean and inviting store environment through regular housekeeping tasks.
• Collaborating with team members to meet store goals and provide support during peak hours.
• Utilizing product knowledge to make informed recommendations and enhance customer shopping experience.
• Implementing visual merchandising strategies to create attractive and effective product displays.
• Addressing customer issues and complaints promptly, ensuring positive resolution and maintaining store reputation.
• Participating in team meetings and training sessions to stay updated on product offerings and sales techniques.
• Assisting with promotional activities and special events to drive store traffic and increase sales.

Key Achievements:

• Consistently surpassed monthly sales targets by an average of 15%, contributing significantly to store’s overall revenue growth.
• Recognized as "Employee of the Month" for three consecutive months due to exceptional customer feedback and sales performance.
• Successfully implemented new inventory management system, reducing stock discrepancies by 25%.
• Developed and executed customer loyalty program, increasing repeat business by 20%.
• Managed over 50 customer interactions per day, ensuring timely and efficient service.
• Increased average transaction value by 10% through effective upselling and cross-selling techniques.

• Performed testing procedures according to agreed laboratory protocols.
• Maintained clean, organised laboratory workspace to comply with hygiene and safety standards.
• Prepared laboratory specimens and samples for efficient, accurate testing processes.
• Recorded all data and results accurately and responsibly.
• Conducted over 500 laboratory tests per week with a high degree of accuracy and efficiency, ensuring timely diagnosis and treatment for patients.
• Implemented new quality control measures that reduced error rates by 15% and improved overall laboratory reliability.