Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Caren Chirchir

CAMBRIDGE,CAMBRIDGESHIRE

Summary

Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

4
4
years of professional experience

Work History

Reception coordinator

OAK HOUSE LODGING
ELDORET, UASIN GISHU
04.2021 - 10.2024
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Maintained high standards of accuracy and quality in data entry and recordkeeping.
  • Delivered front of house duties with warm and professional manner.
  • Maintained accurate and up-to-date records for smooth handovers.
  • Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
  • Kept reception area clean and neat to give visitors positive impression of the company.

Receptionist

SILVER LINE HOTEL
ELDORET, UASIN GISHU
01.2023 - 07.2024
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Solved administrative and customer service issues with knowledgeable assistance and friendly support.
  • Delivered front of house duties with warm and professional manner.
  • Kept reception area clean and organised to uphold professional office reputation.
  • Managed high volume of incoming calls from multi-line telephone system and documented messages.

Receptionist assistant

EKA HOTEL
ELDORET
01.2022 - 11.2022
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Managed office calendar, set new appointments and assisted with arrangements.
  • Offered knowledgeable, friendly support to in-office guests.
  • Took and communicated messages to minimise interruptions to staff workflows.

Education

Bachelor of Arts - MEDICAL SCIENCE

Anglia Ruskin University
Chelmsford
09.2024 -

Diploma of Higher Education - HOSPITALITY MANAGEMENT

RIFT VALLEY TECHNICAL TRAINING INSTITUTE
ELDORET
01.2020 - 06.2020

GCSEs - KENYA CERTIFICATE OF SECONDARY EDUCATION

KIPSIGIS GIRLS HIGH SCHOOL
KERICHO
01.2016 - /2020

Skills

  • Flexible
  • Customer Service
  • Business administration
  • Attention to Detail
  • Strategic planning

Affiliations

  • SINGING AND WATCHING MOVIES

Timeline

Bachelor of Arts - MEDICAL SCIENCE

Anglia Ruskin University
09.2024 -

Receptionist

SILVER LINE HOTEL
01.2023 - 07.2024

Receptionist assistant

EKA HOTEL
01.2022 - 11.2022

Reception coordinator

OAK HOUSE LODGING
04.2021 - 10.2024

Diploma of Higher Education - HOSPITALITY MANAGEMENT

RIFT VALLEY TECHNICAL TRAINING INSTITUTE
01.2020 - 06.2020

GCSEs - KENYA CERTIFICATE OF SECONDARY EDUCATION

KIPSIGIS GIRLS HIGH SCHOOL
01.2016 - /2020
Caren Chirchir