Caren Chirchir
CAMBRIDGE,CAMBRIDGESHIRE
Summary
Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work history
Reception coordinator
OAK HOUSE LODGING
ELDORET, UASIN GISHU
2021.04 - 2024.10
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Maintained high standards of accuracy and quality in data entry and recordkeeping.
- Delivered front of house duties with warm and professional manner.
- Maintained accurate and up-to-date records for smooth handovers.
- Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Kept reception area clean and neat to give visitors positive impression of the company.
Receptionist
SILVER LINE HOTEL
ELDORET, UASIN GISHU
2023.01 - 2024.07
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Delivered front of house duties with warm and professional manner.
- Kept reception area clean and organised to uphold professional office reputation.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
Receptionist assistant
EKA HOTEL
ELDORET
2022.01 - 2022.11
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Managed office calendar, set new appointments and assisted with arrangements.
- Offered knowledgeable, friendly support to in-office guests.
- Took and communicated messages to minimise interruptions to staff workflows.
Education
Bachelor of Arts - MEDICAL SCIENCE
Anglia Ruskin University
Chelmsford 2024.09 -
Diploma of Higher Education - HOSPITALITY MANAGEMENT
RIFT VALLEY TECHNICAL TRAINING INSTITUTE
ELDORET 2020.01 - 2020.06
GCSEs - KENYA CERTIFICATE OF SECONDARY EDUCATION
KIPSIGIS GIRLS HIGH SCHOOL
KERICHO 2016.01 - /2020
Skills
- Flexible
- Customer Service
- Business administration
- Attention to Detail
- Strategic planning
Affiliations
- SINGING AND WATCHING MOVIES
Timeline
Bachelor of Arts - MEDICAL SCIENCE
Anglia Ruskin University
2024.09 -
Receptionist
SILVER LINE HOTEL
2023.01 - 2024.07
Receptionist assistant
EKA HOTEL
2022.01 - 2022.11
Reception coordinator
OAK HOUSE LODGING
2021.04 - 2024.10
Diploma of Higher Education - HOSPITALITY MANAGEMENT
RIFT VALLEY TECHNICAL TRAINING INSTITUTE
2020.01 - 2020.06
GCSEs - KENYA CERTIFICATE OF SECONDARY EDUCATION
KIPSIGIS GIRLS HIGH SCHOOL
2016.01 - /2020