Caragh Spalding
Coatbridge,North Lanarkshire
Summary
Dynamic professional with a robust skill set encompassing problem-solving, communication, and leadership. Adept in strategic planning and team building, demonstrating calm under pressure and flexibility in diverse environments. Proficient in Python, Matlab, and R, with strong analytical and numeracy skills. Committed to delivering exceptional customer service through attention to detail and initiative. Career goals include leveraging expertise in visual merchandising to drive innovative solutions within the industry.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Experienced sales assistant with over 4 years in retail industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Overview
4
4
years of professional experience
Work history
Stirling University Mathematics society
University of Stirling
Stirling, Stirlingshire
09.2025 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Maths tutor
Self employed
Coatbridge, North Lanarkshire
01.2025 - Current
- Cultivated an environment conducive to learning using effective classroom management techniques.
- Coached national 5 and higher students in preparation for examinations, leading them towards achieving higher grades.
- Scheduled extra revision sessions around examination periods reducing pre-exam stress among pupils.
- Boosted student confidence for successful exam results.
- Simplified mathematical theories for better comprehension amongst students.
- Used real-world examples whilst teaching to make math relatable and interesting.
- Introduced alternative solving methods when pupils struggled with conventional techniques, aiding their understanding.
- Collaborated with parents on progress updates, encouraging consistent improvement at home and school.
- Developed personalised, 1:1 tutoring plans based on individual student needs.
- Made sessions interesting and interactive for optimum results.
- Assessed student progress with tutoring goals and adjusted strategies based on results.
- Updated course materials, content and delivery.
- Monitored pupil progression with regular testing, allowing alterations to the tutoring programme if necessary.
- Provided feedback to students, improving their problem-solving skills.
Sales assistant
JD Sports
Coatbridge, North Lanarkshire
09.2021 - Current
- Assisted customers with product selection for optimal satisfaction.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Improved customer service by efficiently handling queries and complaints.
- Collaborated effectively with team members to meet sales targets.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Managed till operations smoothly, reducing waiting time for customers.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Demonstrated products effectively leading to increased sales conversions.
- Built strong relationships with regular customers for repeat business.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Trained new staff members, fostering a supportive working environment.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
Receptionist
Holiday Inn Express
Glasgow, Strathclyde park
08.2023 - 01.2024
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Managed phone calls, resulting in effective communication flow within the company.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
Mental health ambassador
Secondary school
Coatbridge, North Lanarkshire
01.2022 - 06.2022
- Liaised with local government bodies, ensuring support for public health initiatives.
- Advocated for healthier school meals, resulting in improved nutritional intake amongst students.
- Implemented stress management workshops, improving overall mental wellbeing amongst participants.
- Presented mental health talks to younger years advocating that mental health matters and how to speak out.
- Helped vulnerable individuals navigate complex healthcare system procedures for positive outcomes.
- Built and maintained helping relationships with individuals to aid general wellbeing.
- Assessed individual situations and provided social counselling, applying quick decision-making skills.
- Identified health benefits of nutritional change and supported individuals in making those changes.
- Held classes on first aid, domestic violence and substance abuse.
Education
Bachelor of Science with honours - Mathematics
Uinversity of Stirling
Stirling 09/2023 - 06/2027
St Ambrose high school
Coatbridge, North Lanarkshire 08/2017 - 06/2023
Skills
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Calm under pressure
- Strategic planning
- Leadership
- Knowledge of python, Matlab and R
- Numeracy skills
- Multitasking
- Customer service
- Analytical skills
- Initiative
- Visual merchandising
- Attention to detail
- Team problem solving
- Flexibility
Timeline
Stirling University Mathematics society
University of Stirling
09.2025 - Current
Maths tutor
Self employed
01.2025 - Current
Receptionist
Holiday Inn Express
08.2023 - 01.2024
Mental health ambassador
Secondary school
01.2022 - 06.2022
Sales assistant
JD Sports
09.2021 - Current
Bachelor of Science with honours - Mathematics
Uinversity of Stirling
09/2023 - 06/2027
St Ambrose high school
08/2017 - 06/2023