Empathetic and driven, with strong communication skills and ability to build rapport with diverse populations. Resourceful in problem-solving and knowledgeable in child development and family support. Committed to making positive impact on community health and wellbeing in a safeguarding role. I have extensive knowledge and experience of safeguarding.
Overview
22
22
years of professional experience
Work History
Health visitor
Kent Community Health NHS Foundation Trust
Dartford, Kent
01.2022 - Current
Completed holistic assessments, meeting face-to-face with families to identify their difficulties in meeting child needs.
Promoted and adhered to health and safety policies within the health services.
Devised and implemented individualised care plans that delivered 100% positive client outcomes.
Assessed child development stages, identifying potential concerns early on.
Assisted in organising local health clinics for wider access to healthcare services.
Evaluated ability of existing care plans to cater to complex patient needs, implementing changes as necessary.
Conducted holistic assessments and patient-centred care planning to optimise support.
Promoted breastfeeding practices to enhance infant nutrition and bonding experience with mother.
Trained new and junior nursing staff during onboarding phase.
Managed personal caseload of 40+ patients.
Delivered social services in diverse cultural community, relating empathetically to all individuals.
Provided postnatal support, resulting in improved maternal mental health.
Maintained detailed records of work and advice given to service users.
Mentored placement students and staff to encourage workplace learning and development.
Facilitated a smooth child protection process by developing and submitting thorough child protection assessments.
Managed high-risk cases, ensuring child safety was prioritised.
Contributed to safeguarding strategies, ensuring the welfare of children at risk.
Liaised with multidisciplinary healthcare team to coordinate cohesive care for patients.
Educated families and communities on health issues, risk factors for disease and preventive techniques for common infections.
Implemented preventative measures against domestic violence within households visited.
Student Health visitor
Croydon health service
Croydon, Surrey
01.2021 - 01.2022
Contributed to holistic planning, delivery and evaluation of high-quality patient care.
Delivered social services in diverse cultural community, relating empathetically to all individuals.
Supported families facing challenging circumstances, contributing to stronger community bonds.
Completed patient visits daily to offer trusted care in home setting.
Implemented preventative measures against domestic violence within households visited.
Prevented childhood obesity by encouraging healthy nutrition conversations, focusing on behaviour change techniques.
Liaised with multidisciplinary healthcare team to coordinate cohesive care for patients.
Developed multidisciplinary treatment plans to improve patient outcomes.
Helped families to smoothen transition to parenthood by providing comprehensive breastfeeding advice.
Facilitated immunisation programmes, promoting public health protection.
Built and maintained helping relationships with individuals to aid general wellbeing.
Facilitated a smooth child protection process by developing and submitting thorough child protection assessments.
Managed high-risk cases, ensuring child safety was prioritised.
Midwife
Lewisham and Greenwich NHS Trust
London, London
10.2015 - 12.2021
Listened actively to clients with non-judgemental approach, applied knowledge of cultural backgrounds and adapted communicating style to suit individuals.
Assessed newborn health and wellbeing, recording vitals and checks for continued monitoring.
Conducted postpartum home visits to assess health, identify problems and implement early interventions during postpartum period.
Identified high risk pregnancies, working closely with health care professionals for continued health and safety of mother and child.
Educated families on newborn care, contributing to confident parenting skills.
Promoted positive parenting through health education and SIDS prevention inline with public health agenda.
Handled emergency situations, ensuring immediate response to high-risk conditions.
Provided emotional support during delivery, coaching and calming patients to enable safe delivery.
Conducted antenatal classes for informed decisions about birth plans.
Handled emergencies focused on achieving positive outcomes.
Planned appropriate prenatal and postnatal care packages for parents and babies.
Committed to equal treatment of women from all backgrounds and circumstances and remained actively informed on ethical practices in cases of sensitive situations.
Monitored progress and administered medication, injections and intravenous infusions during labour.
Helped pregnant women establish birth plans to suit personalised needs.
Advised and supported parents after miscarriage, termination and stillbirth.
Offered emotional support following traumatic miscarriage, termination of pregnancy, neonatal complications and stillbirths.
Cooperated within multidisciplinary team settings for improved patient outcomes.
Trained junior colleagues while educating self about recent developments in midwifery.
Applied knowledge of drugs and pain management while assisting women in labour.
Performed neonatal examinations after birth guaranteeing early detection of abnormalities.
Educated women about accessible care and services during pregnancy, labour and early post natal period.
Maintained detailed medical records for accurate tracking of patient history.
Identified high-risk pregnancies and senior staff for appropriate treatment, preventing further complications.
Coordinated with a team of healthcare professionals for comprehensive patient care.
Delivered specialised care for pregnant women during pregnancy, labour, birth and postnatal periods.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Specialist safeguarding midwife
Lewisham and Greenwich NHS Trust
London, London
04.2020 - 11.2020
Collaborated with different departments to maintain positive rapport and smooth workflow.
Educated new staff on safeguarding policies for improved compliance.
Documented conferences, meetings and appointments with reports.
Increased staff awareness with regular training on child protection and safeguarding issues.
Registered training attendance and completion to verify safeguarding certifications.
Demonstrated high level knowledge about legislative changes related to child welfare and safeguarding during team discussions.
Developed a comprehensive understanding of safeguarding legislation for effective policy implementation.
Typed up and distributed meeting minutes to build team understanding of current safeguarding topics.
Coordinated multi-agency meetings to facilitate effective communication and collaboration.
Offer support, advice and guidance to staff member's working on the hospital ward's
Student midwife
Lewisham and Greenwich NHS Trust
London
09.2012 - 10.2015
Skilfully managed pressures of academic studies and commitment to long day and night shifts for three years.
Advocated for patients' rights within the healthcare setting, promoting a culture of respect and dignity.
Committed to equal treatment of women from all backgrounds and circumstances and remained actively informed on ethical practices in cases of sensitive situations.
Conducted parenting classes, clinical examinations and screenings for accurate antenatal care.
Supported daily care of baby, advising new mothers on feeding, bathing and breast feeding techniques.
Monitored and supported women and newborns following childbirth.
Maintained accurate patient notes to hospital standards.
Delivered comprehensive, caring, research and evidence-based care to mothers and families.
Maintained patient confidentiality with adherence to protocols.
Monitored progress and administered medication, injections and intravenous infusions during labour.
Performed and recorded manual medical evaluations.
Provided emotional support during labour for improved patient experience.
Assisted midwives in providing antenatal, intrapartum and postnatal care.
Identified concerns related to patient well-being, and reported abnormalities to nursing staff.
Adhered to hospital health and safety and patient confidentiality policies and procedures.
Wrote patient care plans after assessing and monitoring expectant mothers and developing fetuses.
Enhanced patient understanding of postnatal care through clear communication and guidance.
Coordinated discharge planning processes smoothly, ensuring patients felt confident about home care.
Dealt professionally and emphatically with emotionally charged situations with care.
Complied with regional and national health legislation to mitigate risks.
Developed trusting relationships with patients, enhancing their comfort and satisfaction levels with the maternity service.
Collaborated with healthcare team to deliver high-quality patient care.
Managed emergencies effectively by implementing appropriate interventions promptly.
Implemented care and treatment plans in collaboration with physicians and midwifery professionals.
Worked night shifts efficiently whilst ensuring consistent high standards of care.
Documented patient information accurately for seamless transfer of care.
Used Microsoft Word and other software tools to create documents and clear communications.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Maternity support worker
Lewisham and Greenwich NHS Trust
London, London
07.2007 - 09.2012
Took vitals of both mother and baby routinely, detecting any abnormalities early on.
Supported safekeeping of patient property in accordance with trust policy.
Undertook circulatory role in obstetric procedures and processed cord blood samples.
Maintained patient confidentiality with adherence to protocols.
Identified concerns related to patient well-being, and reported abnormalities to nursing staff.
Provided additional care to newborn babies where mothers were unable to, under close midwife supervision.
Prepared birthing rooms prior to delivery, ensuring a calm atmosphere was created for the expecting mother.
Implemented care and treatment plans in collaboration with physicians and midwifery professionals.
Kept personal development and mandatory training up-to-date, requesting additional training as required for enhanced care provisions.
Maintained accurate records of patients' vital statistics and medical history contributing to better patient outcomes.
Verified patient identification, double-checking patient chart details and wrist labels.
Maternity healthcare assistant
Lewisham and Greenwich NHS Trust
London, London
02.2006 - 07.2007
Proactively supported breastfeeding and bottle-feeding mothers, providing helpful guidance and advice to optimise those choices.
Educated mothers on post-natal care, potential challenges and newborn needs.
Delivered outstanding individualised antenatal, maternity and postnatal care, promoting equality and dignity at all times.
Closely monitored changes in mother or baby's condition, reporting to midwife as appropriate.
Ensured cleanliness of maternity wards, promoting a healthy environment.
Performed and documented clinical observations such as temperature, pulse, respiration rate, blood pressure and oxygen saturation levels.
Promoted hygiene amongst staff members by enforcing handwashing protocol strictly.
Documented patient information accurately for maintaining comprehensive medical records.
Followed healthcare protocols and guidelines established by healthcare institutions and professional associations.
Supported mothers with breastfeeding techniques, fostering infant nutrition and bonding.
Sales assistant
Chay's petfood supplies
Kent , Kent
11.2005 - 02.2006
Maintained accurate records to track cash handling activities.
Monitored trends in consumer behaviour with keen attention to detail.
Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
Resolved customer complaints and process issues with proactive problem-solving skills.
Followed company procedures and guidelines for smooth retail operations.
Improved customer service by efficiently handling queries and complaints.
Operational support officer
HMP Belmarsh
London, London
08.2005 - 11.2005
Enhanced team communication for improved operational performance.
Coordinated maintenance of equipment for uninterrupted business operations.
Assisted in the daily running of the external works department liaising with external agencies
Ward hostess
ISS mediclean
London, London
01.2004 - 08.2005
Oversaw office supply orders and replenished stock for staff use.
Delivered excellent customer service, addressing concerns promptly and professionally.
Ensured adherence to hygiene standards whilst serving food and beverages to patients.
Delivered highly professional and customer focussed catering service to all patients, staff and visitors.
Prepared wards before admission of new patients, providing clean and comfortable surroundings.
Tracked daily activities and important metrics with spreadsheets.
Adhered strictly to hospital policies regarding patient privacy during interactions.
Sales advisor
Dorothy Perkins
London, London
12.2002 - 01.2004
Increased current product and service sales through knowledgeable customer advice.
Built rapport with new and existing customers to boost client retention.
Suggested suitable products to customers for enhanced shopping experience.
Boosted brand reputation with demonstration of product knowledge.
Attended training sessions regularly to keep abreast with latest sales techniques.
Built rapport with new and existing customers from diverse cultural backgrounds to maximise sales opportunities.
Monitored and refreshed displays to attract customers.
Resolved customer complaints swiftly, maintaining company reputation.
Maintained clean, organised retail environment to enhance shopping experience.
Participated in team meetings contributing valuable ideas for sales improvement.