Candice Grace Grindle

I work as part of a brilliant team who guide and support clients through the initial stages of making a medical negligence claim.

• Each day, I build relationships with various clients, defining their very first experience of Fletchers and ensuring that they feel safe and informed enough to choose us.
• I provide empathy and reassurance to clients who need to be actively heard the most, and reassure them by being knowledgeable and openly honest about our process.
• I thrive being a part of this team; I bring a positive and supportive attitude, keeping morale high and ensuring other members of my team feel appreciated and valued.
• I have a hard working attitude, working overtime, handling multiple tasks or complex tasks, offering my assistance in training newer team members or utilising my skills to benefit the workload of the team.

• Store Manager with over 2 years of experience.

-Coached and guided staff members to build a strong, reliable team who ensure quality products and customer service is provided to meet and exceed the brands standards. Even on the most challenging of shifts.

-Completed weekly inventory stock reviews, reviewing quality and ensuring stock levels/rotation is benefiting the business financially.

-Creating staff work schedules to fit the needs of the business, while also working around staff holidays and sick days.

-Overseeing all daily operations of the store including but not limited to training staff, opening and closing the premises, health and safety, food preparation, customer service. A strong leader that you could rely on.

• I worked with determination from the role of sandwich artist to store supervisor to store manager over my 6 years at Subway. I supervised and managed 4 stores during my journey, with a period of solely operating the great howard street store overseeing daily business and managing my own team.
• I have excellent customer service experience, efficiently preparing customers orders and through busy periods they where still met with an excellent product of exceptional standard. Built rapport with regular customers retaining loyalty to the brand.

• Barmaid with excellent customer service, maintaining health and safety standards, and meeting customer needs.
• Duties consisted of customer service, preparing drinks, rotating and replenishing stock, cleaning, and closing the business at night.
• This job was part-time, and I worked as and when needed alongside my job at Subway. I gained a lot of experience here during the Covid-19 pandemic, where I faced many challenging changes to the way we had to operate.