Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work history
Finance Administrator - Accounts Payable
MM Flowers Ltd
Alconbury, Cambridgeshire
09.2024 - 08.2025
Accurately processed and paid all supplier invoices according to billing cycles.
Created and managed purchase orders within a P2P platform.
Processed all employee expenses via Concur.
Acted as the first point of contact to resolve queries from staff, suppliers, and customers regarding payments or other financial matters.
Accurately updated financial systems and ensured all transactions were properly recorded.
Built positive relationships with stakeholders, strategically managing their expectations.
Prepared monthly closing reports diligently; ensured consistency and precision in accounting entries.
NPD Junior Floral Designer
MM Flowers Ltd
Alconbury, Cambridgeshire
04.2021 - 08.2024
Delivered high-quality designs for new product development and existing product development projects in alignment with customer strategies.
Led bouquet creation for Amazon and Costco UK online platforms.
Collaborated with Senior NPD Designers to manage project timelines and deliverables effectively.
Facilitated customer engagement activities, ensuring quality of samples and presentations.
Managed material ordering and logistics for design and sample production as required.
Supported branding initiatives to enhance customer visibility and outreach.
Guided packaging briefs and artwork approvals through effective collaboration with the packaging team.
Florist - Small Business Owner
The Flower Garden Durban
Durban, South Africa
11.2013 - 12.2016
Managed daily flower shop operations for seamless business flow.
Organised weekly fresh flower orders from wholesalers, maintaining optimal freshness.
Participated in local floral exhibitions, showcasing creative designs.
Prepared bespoke bouquets for special occasions to meet client needs.
Designed and assembled floral displays using various construction techniques.
Developed individualised arrangement recommendations based on customers' budget, occasion and preferences.
Collaborated with event planners for successful execution of large-scale orders.
Training Facilitator
Altech Autopage Cellular
Durban , South Africa
04.2011 - 10.2013
Facilitated interactive training sessions, increased participant engagement.
Improved employee performance by providing consistent constructive feedback.
Maintained up-to-date knowledge of industry trends, ensured relevance of course material.
Conducted needs assessment surveys, identified areas for improvement.
Collaborated with department heads for improved course content.
Streamlined onboarding process by developing effective orientation programmes.
Designed customised training modules to suit unique business requirements.
Integrated new technologies into training programme for updated content delivery.
Offered one-on-one coaching sessions for personalised guidance.
Enhanced team cohesion with group-based learning activities.
Developed comprehensive training materials to enhance learning experience.
Monitored employee progress, offering feedback to management on additional training requirements.
Arranged training to bridge learning gaps and increase department capabilities.
Planned training schedules, prepared materials and booked necessary rooms and facilities.