Camille Ploszynski
Wallingford,Oxfordshire
Summary
Dedicated professional with expertise in tenant communications and engagement, ensuring data accuracy and integrity. Proven ability to provide exceptional administrative support and organization while maintaining confidentiality and safeguarding awareness. Strong customer service skills paired with empathy, aiming to enhance tenant satisfaction and operational efficiency.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work history
Tenant Data Officer
Oxford City Council
Oxford, South Oxfordshire
08.2024 - Current
- Ensure the accuracy and completeness of tenant data, including demographics, support needs, communication preferences, disabilities, and ethnicity.
- Improve service delivery by tailoring landlord services to meet the identified needs of tenants.
- Build trust, transparency, and respect between Oxford City Council and its tenants in line with new Consumer Standards.
Inventory Clerk and Admin Assistant
Exec PM
Reading, Berkshire
04.2022 - 08.2024
- Assisted with administrative tasks, appointment scheduling, and property inventory reporting.
- Completed precise property visits with reports and client communications.
- Left due to company closure/liquidation.
Allocations Officer
South and Vale County Council
Oxford, South Oxfordshire
01.2021 - 04.2022
- Managed housing applications and allocations in response to the post-COVID housing crisis.
- Worked closely with vulnerable applicants, housing partners, and lettings teams.
- Delivered a person-centred, fair allocation process during a high-pressure period.
- Job role was fixed term to help with the housing crisis post covid.
Office Manager
Winkworth Estate Agents
Reading, Berkshire
10.2014 - 12.2020
- Oversaw all aspects of office operations, including property listings, sales and lettings admin.
- Managed viewings, floorplan creation, photography, and client relations.
- First role post-graduation, developed foundation in housing and property.
Education
Bachelor of Arts - Photographic Arts
The University of Westminster
London 09.2011 - 08.2014
A-Levels - English Language, Media Studies and Photography
The Henley College
OxfordGCSEs -
Langtree School
WoodcoteSkills
- Tenant communications & engagement
- Data accuracy and integrity
- Administrative support & organization
- Confidentiality and safeguarding awareness
- Customer service and empathy
Timeline
Tenant Data Officer
Oxford City Council
08.2024 - Current
Inventory Clerk and Admin Assistant
Exec PM
04.2022 - 08.2024
Allocations Officer
South and Vale County Council
01.2021 - 04.2022
Office Manager
Winkworth Estate Agents
10.2014 - 12.2020
Bachelor of Arts - Photographic Arts
The University of Westminster
09.2011 - 08.2014
A-Levels - English Language, Media Studies and Photography
The Henley College
GCSEs -
Langtree School
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