Camilla Haynes

Responsible for driving sales growth, building and maintaining strategic customer relationships, and long-term successful partnerships with Salesforce.

• Build GTM strategy for Business Services and TTH practice. Pitch to Salesforce to drive partnership, increase pipeline by 70% and close new business.
• Achieved sales targets by building strong business relationships. Liaise with delivery teams to scope SoW, build strategic roadmaps for customers, and deliver multi-cloud deals.
• Implemented strategic initiatives to retain key accounts.
• Tracked market trends to stay ahead of competition, and monitored competitor activity, staying informed about industry changes.
• AI Associate Certification to drive Agentforce initiatives, and strategically drive AI deals.

xSMTHS is a Salesforce implementation partner specialising in Marketing Cloud, with an additional focus of Sales and Service Cloud.

• Built and strengthened relationships with new and existing accounts to drive revenue growth
• Delivered high level of service to clients to maintain relationships for future business opportunities
• Retained product and service knowledge for informative, persuasive client advice
• Collaborate with solution architects and consultants to design and propose Salesforce-based solutions that align with client needs. Engaged stakeholders with agreed deliverables to meet company requirements
• Oversee implementation and delivery of Salesforce projects for clients to ensure projects are delivered on time, within scope, and within budget
• Built company reputation in UKI as a new new trading partner.

Business Analyst responsible for facilitating the implementation of a high quality CRM system and landing page as part of a digital transformation a £15m revenue company within the education industry, Pitman Training.

• Conducted market research to identify target CRM solution
• Liaised with key stakeholders to build required business case to adhere to budget requirements
• Completed a Gap Analysis, AS IS and TO BE analysis
• Built use cases, user stories and functional and non-functional requirements catalogue to help technical and software development teams
• Worked with various partners to review and revise requirements artefacts
• Conducted user acceptance testing (UAT)
• Built operations user manual for all staff members
• Results included 35% improvement in revenue from CRM system implementation.

The H-Method is a health and wellness brand which integrates the following four pillars; movement, mindset, nutrition and lifestyle. Responsibilities include day-to-day running of the business, cashflow, client relationship management, sales, communication.

• Head of sales for B2C
• Drove product and business development to achieve consistent growth and client retention
• Created marketing campaigns through various social media platforms (LinkedIn, Instagram, Facebook)
• Successfully launched partnership with STORY Clinic (a leading aesthetics company)
• Delivered face-to-face coaching sessions in blood analysis and personal training
• Presented to corporates and clinics to enhance brand awareness and generate prospects.