Summary
Overview
Work history
Education
Skills
Key Skills & Experience:
Timeline
Generic
Camila Carvajal

Camila Carvajal

London

Summary

Results-oriented Marketing & Events Coordinator with a proven track record of driving engagement and satisfaction among residents through creative event planning and targeted marketing campaigns. Possesses strong communication and negotiation skills, coupled with a keen understanding of customer needs and preferences. Seeking a challenging role in sales or a related field where I can leverage experience in customer engagement, relationship-building, and strategic marketing to drive revenue growth and exceed sales targets.

Overview

10
10
years of professional experience
2018
2018
years of post-secondary education

Work history

Catering Coordinator

Peartree
05.2024 - 02.2025
  • Events support; offering flexible coordination between the client and external catering suppliers.
  • Work proactively to support a seamless catering and hospitality experience
  • Stock taking and ordering to replenish drink and food for staff.
  • Utilising the meeting room booking system to complete catering and hospitality.
  • As a Catering coordinator, I ensure meeting rooms and staff kitchen areas are maintained to a high standard, creating a clean and professional environment
  • My role involves preparing and restocking meeting spaces, maintaining kitchen cleanliness, and assisting with catering services to support smooth daily operations
  • Ensure meeting rooms are cleared, set up, and restocked with water for clients
  • Regularly check staff kitchens, ensuring all crockery is cleared and areas remain tidy
  • Assist with serving lunches when required, ensuring a smooth and efficient service
  • Maintain high standards of cleanliness and organisation across workplace facilities


Marketing & Events Coordinator

Essential Living
03.2023 - 02.2024
  • In my role as a Marketing & Events Coordinator, I was instrumental in curating and executing dynamic events and impactful marketing campaigns
  • With a keen eye for detail and a creative approach, I spearheaded end-to-end event planning and coordination, crafted strategic marketing initiatives, and managed various digital platforms to engage our target audience effectively
  • Coordinated end-to-end logistics for corporate events, including venue selection, vendor management, budgeting, and on-site coordination, resulting in consistently positive feedback from customers
  • Developed and implemented marketing campaigns to promote events, utilizing a combination of digital marketing tactics, social media, and traditional advertising channels
  • Assisted in event marketing activities by crafting promotional materials, social media adverts and monitoring KPIs
  • Used excellent organisation, multitasking and a proactive approach when arranging events
  • Provided on-site support for presenters, performers and other key stakeholders during events

Executive Assistant

Essential Living
09.2022 - 09.2023
  • The role as an Executive Assistant to Senior Management helped the executives with tasks such as scheduling; reviewing, prioritising, and responding to emails; answering and returning phone calls; organising documents; maintaining records; taking notes at meetings and any other administrative tasks that help the executive perform
  • My responsibilities include –
  • Manage scheduling for company executive(s)
  • Draft, review and send communications on behalf of company executive(s)
  • Organise and prepare for meetings, including gathering documents and attending to logistics of meetings
  • Answer and respond to phone calls, communicate messages and information to the executive
  • Coordinate travel arrangements
  • Maintain various records and documents for company executive(s)

Resident Accounts Assistant

Essential Living
10.2021 - 09.2023
  • The role as a Resident Accounts Assistant for the Operations team was providing administrative support for Operations Finance, with ownership of tasks that are key to the finance function of the business
  • The day-to-day duties are a variety of administrative tasks (primarily based around Excel as well as bespoke resident accounting software) and customer facing communications
  • My responsibilities include –
  • Management of Residents Account inbox
  • Uploading Additional Services Request forms on to the residents' accounts
  • Management of deposit refund tracker
  • Carry out end of tenancy inspection and arranging maintenance/cleaning
  • Compile data and charges/credits for deposit refund
  • Communication with tenants regarding end of tenancy deposit balance, answering queries in relation to the refunds
  • Reconcile and allocate resident utility invoices

Resident Service Assistant

Essential Living
03.2020 - 10.2021
  • The role as Resident Assistant, was the first point of contact for all residents, contractors & visitors that enter the premises
  • I pride myself in supplying an unparalleled level of service and hands on approach to every person and task I meet at Essential Living
  • Demonstrated consistent hard work and dedication to achieve results and improve operations
  • Produced high-volume orders to effectively meet customer demand
  • Identified issues, analysed information and provided solutions to problems

Retail Assistant

River Island
09.2017 - 01.2020
  • My role as sales assistant required me to greet customers in a manner that would enhance their shopping experience
  • I was also finalising sales at the cash register for those who wished to buy items
  • Furthermore, I also took part in stocking the shop floor, ensuring all items are where it should be
  • Liaised with customers to determine needs, provide recommendations and upsell services

Facilities Supervisor

TEMCO
05.2015 - 12.2019
  • I always had plans in place to keep a variety of systems and functions within the facility
  • For example, a clean-up crew must be supervised to regularly execute cleaning procedures throughout the facility, including restrooms and other areas of the building
  • As the supervisor, I watched over maintenance and repair of facility equipment, whether it be industrial, in the facility kitchen, or vending machines in the break rooms
  • Planned maintenance activities following budget, building use needs and operational requirements to maintain high standards

Education

BTEC - Business

Clapton Girls Academy

GCSEs - 4, 1 x A 1 x A, 5 x B's, 4 x C's

Clapton Girls Academy

Skills

  • Decision making
  • Communication
  • Learn quickly
  • Setting Goals
  • Creativity
  • Dealing with pressure
  • IT Skills
  • Executive assistance
  • Executive diary management
  • Budget tracking and reporting
  • On-site event management
  • Customer Service Skills
  • Time Management
  • Tech-Savvy
  • Flexibility

Key Skills & Experience:

  • Customer Service Skills: Friendly and professional with a customer-first approach.
  • Communication: Excellent verbal and written communication skills.
  • Organisational Skills: Ability to manage multiple tasks while maintaining attention to detail.
  • Time Management: Strong time-management skills, ensuring efficient handling of day-to-day tasks.
  • Tech-Savvy: Confident user of Microsoft Office Suite (Word, Excel, Outlook) with experience in Rendezvous.
  • Professional Demeanour: Ability to always represent the company with professionalism.
  • Flexibility: Comfortable working flexibly to meet client and business requirements.

Timeline

Catering Coordinator

Peartree
05.2024 - 02.2025

Marketing & Events Coordinator

Essential Living
03.2023 - 02.2024

Executive Assistant

Essential Living
09.2022 - 09.2023

Resident Accounts Assistant

Essential Living
10.2021 - 09.2023

Resident Service Assistant

Essential Living
03.2020 - 10.2021

Retail Assistant

River Island
09.2017 - 01.2020

Facilities Supervisor

TEMCO
05.2015 - 12.2019

GCSEs - 4, 1 x A 1 x A, 5 x B's, 4 x C's

Clapton Girls Academy

BTEC - Business

Clapton Girls Academy

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Camila Carvajal