Camila Carvajal

In my role as a Marketing & Events Coordinator, I was instrumental in curating and executing dynamic events and impactful marketing campaigns. With a keen eye for detail and a creative approach, I spearheaded end-to-end event planning and coordination, crafted strategic marketing initiatives, and managed various digital platforms to engage our target audience effectively.

• Coordinated end-to-end logistics for corporate events, including venue selection, vendor management, budgeting, and on-site coordination, resulting in consistently positive feedback from customers.
• Developed and implemented marketing campaigns to promote events, utilizing a combination of digital marketing tactics, social media, and traditional advertising channels.
• Assisted in event marketing activities by crafting promotional materials, social media adverts and monitoring KPIs.
• Used excellent organisation, multitasking and a proactive approach when arranging events.
• Provided on-site support for presenters, performers and other key stakeholders during events.

The role as an Executive Assistant to Senior Management helped the executives with tasks such as scheduling; reviewing, prioritising, and responding to emails; answering and returning phone calls; organising documents; maintaining records; taking notes at meetings and any other administrative tasks that help the executive perform.

My responsibilities include –

· Manage scheduling for company executive(s)

· Draft, review and send communications on behalf of company executive(s)

· Organise and prepare for meetings, including gathering documents and attending to logistics of meetings

· Answer and respond to phone calls, communicate messages and information to the executive

· Coordinate travel arrangements

· Maintain various records and documents for company executive(s)

The role as a Resident Accounts Assistant for the Operations team was providing administrative support for Operations Finance, with ownership of tasks that are key to the finance function of the business. The day-to-day duties are a variety of administrative tasks (primarily based around Excel as well as bespoke resident accounting software) and customer facing communications.

My responsibilities include –

· Management of Residents Account inbox

· Uploading Additional Services Request forms on to the residents’ accounts

· Management of deposit refund tracker

· Carry out end of tenancy inspection and arranging maintenance/cleaning

· Compile data and charges/credits for deposit refund

· Communication with tenants regarding end of tenancy deposit balance, answering queries in relation to the refunds

· Reconcile and allocate resident utility invoices

The role as Resident Assistant, was the first point of contact for all residents, contractors & visitors that enter the premises. I pride myself in supplying an unparalleled level of service and hands on approach to every person and task I meet at Essential Living.

• Demonstrated consistent hard work and dedication to achieve results and improve operations.
• Produced high-volume orders to effectively meet customer demand.
• Identified issues, analysed information and provided solutions to problems.

• My role as sales assistant required me to greet customers in a manner that would enhance their shopping experience
• I was also finalising sales at the cash register for those who wished to buy items
• Furthermore, I also took part in stocking the shop floor, ensuring all items are where it should be.
• Liaised with customers to determine needs, provide recommendations and upsell services.

• I always had plans in place to keep a variety of systems and functions within the facility
• For example, a clean-up crew must be supervised to regularly execute cleaning procedures throughout the facility, including restrooms and other areas of the building
• As the supervisor, I watched over maintenance and repair of facility equipment, whether it be industrial, in the facility kitchen, or vending machines in the break rooms.
• Planned maintenance activities following budget, building use needs and operational requirements to maintain high standards.