Summary
Overview
Work history
Education
Skills
Timeline
CustomerServiceRepresentative

Cameron Walsh

Castleford,West Yorkshire

Summary

Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work history

Sales Assistant

Sports Direct
Castleford, West Yorkshire
07.2023 - Current
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Maintained impeccably high standards store presentation and hygiene through cleaning.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Assisted customers with signing up for store loyalty programmes and provided details about key benefits.

Customer Advisor

B&Q
Glasshoughton, West Yorkshire
08.2021 - 05.2022
  • Managed high-volume customer enquiries across various channels, delivering helpful, timely and professional service.
  • Correctly identified client needs, providing tailored, personalised guidance to ensure outstanding customer experiences.
  • Provided outstanding customer service to high volumes of clients, consistently achieving first-rate satisfaction scores.
  • Tracked orders and diplomatically handled complaints to resolve issues.
  • Offered detailed advice on product and service benefits.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.

Customer Advisor

B&Q
Glasshoughton, West Yorkshire
11.2020 - 03.2021
  • Managed high-volume customer enquiries across various channels, delivering helpful, timely and professional service.
  • Correctly identified client needs, providing tailored, personalised guidance to ensure outstanding customer experiences.
  • Provided outstanding customer service to high volumes of clients, consistently achieving first-rate satisfaction scores.
  • Tracked orders and diplomatically handled complaints to resolve issues.
  • Offered detailed advice on product and service benefits.
  • Assisted customers with varying questions using product knowledge and service expertise.

Education

GCSEs -

Garforth Academy
Leeds
09.2015 - 07.2020

A-Levels -

Garforth Academy
Leeds
09.2020 - 07.2022

Skills

  • Product expertise
  • Excellent timekeeping
  • Retail marketing
  • Enthusiastic communicator
  • Brand awareness
  • Customer assistance

Timeline

Sales Assistant

Sports Direct
07.2023 - Current

Customer Advisor

B&Q
08.2021 - 05.2022

Customer Advisor

B&Q
11.2020 - 03.2021

A-Levels -

Garforth Academy
09.2020 - 07.2022

GCSEs -

Garforth Academy
09.2015 - 07.2020

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Cameron Walsh