Cameron Urquhart
Frampton Cotterell,South Gloucestershire
Summary
Dynamic and multilingual with a wide understanding in customer service and food service, proficient at utilising composed decision-making and table service techniques to enhance guest experiences. Demonstrates a strong commitment to delivering exceptional service in fast-paced environments. Aspires to leverage skills in a challenging role within the industry.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Paper deliverer
Frome Valley Voice
Frampton Cotterell, South Gloucestershire
10.2023 - 06.2025
- Resolved issues efficiently related to missed or late deliveries, enhancing customer experience.
- Ensured timely deliveries with careful route planning.
- Covered additional routes when required, showing flexibility and reliability within the role.
- Enhanced customer satisfaction by delivering newspapers promptly and accurately.
- Managed large volumes of newspapers, ensuring accurate sorting and distribution.
- Delivered papers on time to maintain customer trust in our services.
- Maintained physical fitness through regular walking for paper delivery routes.
Cafe worker
Kendleshire Golf Club
Frampton Cotterell, South Gloucestershire
07.2024 - 07.2024
- Work Experience for 1 week
- Kept up-to-date knowledge about menu items, guiding customers effectively.
- Followed all cafe policies and procedures diligently for consistency in service quality.
- Dealt with customer queries and complaints, ensuring high level of customer satisfaction.
- Ensured cleanliness of cafe premises by performing regular cleaning duties.
- Engaged with customers in a polite manner, fostering a welcoming environment.
Education
GCSEs - Maths, English, Spanish, Combined Science, Drama, Computer Science, Religious Studies
Winterbourne Academy
Bristol 09.2020 - 06.2025
Skills
- Composed decision-making
- Table service techniques
- Customer Service
- Multilingual
- Food service
Accomplishments
Completed DofE Bronze overcoming challenges and building resilience.
Alongside DofE I completed multiple activities over a period of 3 months including: menu planning and cooking for my family and weekly voluntary sessions at the local care home.
Affiliations
- Love to play Football and played from a young age being a member with local football teams.
Languages
Spanish
Upper intermediate
Timeline
Cafe worker
Kendleshire Golf Club
07.2024 - 07.2024
Paper deliverer
Frome Valley Voice
10.2023 - 06.2025
GCSEs - Maths, English, Spanish, Combined Science, Drama, Computer Science, Religious Studies
Winterbourne Academy
09.2020 - 06.2025
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