Having moved to UK in December 2021 I am keen to develop skills and a career. I am a quick learner, hard worker and ready tackle new tasks. I am flexible with working hours and prepared to do overtime as it arises. I look forward to new challenges as they are presented and am ready to learn from my more experienced colleagues.
Overview
2
2
years of professional experience
Work history
Hire Desk Worker
Eveready Hire
Watford, Hertfordshire
01.2023 - Current
Utilised software to manage trip reporting for up to reviewed rental vehicles daily.
Maximised operational effectiveness by coordinating inventory levels to meet customer demand.
Maintained strong relationships with customers by promptly and effectively reconciling concerns, issues and disputes.
Processed customer payments and set up direct debits for long-term service contracts.
Reviewed, drafted and negotiated contracts encompassing company's offerings in line with tender and contract governance to maintain confidentiality
Tim Hortons Opening Team
Tim Hortons
Northampton, Northamptonshire
02.2022 - 12.2022
Trained retail staff about products and customer service best practices.
Monitored employee progress, offering feedback to management on additional training requirements.
Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Provided attentive, professional front-of-house service by checking reservations and showing guests to correct tables.
Managed restaurant closing duties, from cleaning dining areas to cashing up tills.