
I am a great performing customer service and salesperson with over 7 years of experience in retail sales, demonstrating strong communication skills and a positive attitude. Adept at utilising Microsoft Office programmes and call centre software to enhance customer service and support. Proven ability in complaint handling and email correspondence, with a focus on time management and teamwork. Career goals include advancing within the customer service industry while continuing to deliver exceptional customer experiences.
Working for BCC has been an incredible opportunity to help fellow citizens of Birmingham resolve and support them with any issues.I have worked for BCC for a bit over 2 years and helped many of our citizens understand that we are here to help and resolve problems.
at Sainsbury’s in Selly Oak, where I did all different types of roles like warehouse, customer service, advertisement, office work, shelving products, basic till training, and many more.