Summary
Overview
Work history
Education
Skills
Interests and Hobbies
Awards
Timeline
Generic

Cameron Smith Mullings

Birmingham,England

Summary

I am a great performing customer service and salesperson with over 7 years of experience in retail sales, demonstrating strong communication skills and a positive attitude. Adept at utilising Microsoft Office programmes and call centre software to enhance customer service and support. Proven ability in complaint handling and email correspondence, with a focus on time management and teamwork. Career goals include advancing within the customer service industry while continuing to deliver exceptional customer experiences.

Overview

10
10
years of professional experience

Work history

Supervisor

JD Sports New Street
Birmingham, England
2018.11 - Current
  • I’ve been working in retail for over 7 years at JD Sports and developed numerous experiences in retail, like customer service, supervising, being a team player, hard worker, experience being a cashier, teamwork, stockroom. I have faced and experienced a lot in customer service, but still hungry to learn and experience more. I am us to working in a flagship store and have a great understanding of what goes on in and out of retail. I have been a supervisor on the shopfloor and in the stockroom.
  • Organised team resources, resulting in improved project timelines.
  • Supervised the activities of workers and enforced safety regulations.
  • Fostered a positive work culture to boost employee morale.

Customer service advisor

Birmingham City Council
Birmingham, west midlands
2024.01 - Current

Working for BCC has been an incredible opportunity to help fellow citizens of Birmingham resolve and support them with any issues.I have worked for BCC for a bit over 2 years and helped many of our citizens understand that we are here to help and resolve problems.

Work experience coordinator

Sainsbury’s in Selly oak
Birmingham, England
2016.06 - 2016.07
  • When I was at school in year 10, I did work experience

at Sainsbury’s in Selly Oak, where I did all different types of roles like warehouse, customer service, advertisement, office work, shelving products, basic till training, and many more.

  • Increased student confidence for future employment through the provision of valuable work experience opportunities.
  • Boosted understanding of workplace expectations, achieved by facilitating pre-placement workshops.
  • Developed meaningful relationships with local businesses by coordinating student placements.

Education

GCSE/BETC’S - Art, design and technology, Math’s, English, science, business studies, PE

Kings Norton boys’ schools
2014.01 - 1 2018

A-Levels - Sports coaching

Solihull college
Birmingham
09/2018 - 07/2020

Skills

  • 4 years’ experience in retail sales
  • I am a high-performing salesperson
  • I always positive attitude/outlook and ama team player
  • I have Strong communication skills
  • I have great IT skills: eg can use Microsoft Office programmes
  • Time management
  • Call centre software usage
  • Email correspondence
  • Customer Service
  • Complaint handling
  • Customer support
  • good written communation

Interests and Hobbies

In my spare time I like to collect sneakers and do a lot of sports and fitness also I love my fashion as well. I have been collecting sneakers for a few years and collected a few impressive and exclusive pairs of sneakers like the Travis Scott Jordan 1s, but the reason I love collecting sneakers is because there is always a story or something being the product and it makes me fall in love with sneaker more if there’s a story about it.. Also, I like to work out a lot and do a lot of different sports like football basketball and many more and even personal trainer in my spare time.

Awards

Employee of the month in the region of West Midlands.

Timeline

Customer service advisor

Birmingham City Council
2024.01 - Current

Supervisor

JD Sports New Street
2018.11 - Current

Work experience coordinator

Sainsbury’s in Selly oak
2016.06 - 2016.07

GCSE/BETC’S - Art, design and technology, Math’s, English, science, business studies, PE

Kings Norton boys’ schools
2014.01 - 1 2018

A-Levels - Sports coaching

Solihull college
09/2018 - 07/2020
Cameron Smith Mullings