
Dynamic professional specializing in customer service and leadership. Proven ability in communication skills, employee training, and staff management. Recognized for quick adaptability and proficiency in inventory management and cash handling. Committed to enhancing customer satisfaction and operational efficiency.
Oversaw venue operations and managed team of 15 in manager’s absence, ensuring seamless daily functionality. Led teams of 2-4 on the shop floor to complete tasks efficiently while maintaining high standards. Upheld venue cleanliness and ensured all machines and sunbeds functioned correctly. Delivered excellent customer service consistently, addressing customer needs promptly.
Managed and reconciled financial transactions across both business sides, ensuring accuracy.
Coordinated morning deliveries of newspapers and magazines to customers while managing shop floor and operating cash register for consistent sales flow.
Increased sales of smart meter devices to Scottish Power users through direct engagement. Convinced clients to proceed with smart meter installations across Huddersfield, Bradford, and Liverpool. Handled patches of 50-100 homes per night.
Streamlined item selection from storage units and loading of orders into containers. Packed orders into boxes to meet customer satisfaction standards. Coordinated package loading onto lorries for UK distribution.
Maintained a tidy and safe warehouse environment by removing debris and reporting incidents to supervisors.
Provided exceptional customer service at Ripponden Christmas Trees Farm, prioritising customer satisfaction. Assisted with operational tasks, including inventory maintenance and stock preparation for deliveries.
Contributed to efficient service by ensuring timely availability of stock.
NICAS level 4
Kickboxing green belt
Bronze DofE
Full drivers license
Fire warden
Basic first aid and CPR trained