
A dedicated and highly motivated police officer with Dyfed-Powys Police, who brings a proven track record of integrity, accuracy and exceptional public service to a new career as a Mortgage Administrator and Trainee Mortgage Broker. Combines the investigative diligence, structured interviewing techniques and meticulous case-file management developed through Response policing and service within the Local Investigation Unit (CID), offers well-developed analytical thinking and a thorough, detail-oriented mindset. Experienced in handling complex investigations under strict deadlines while ensuring full compliance with regulatory frameworks such as PACE and CPIA, and proficient in utilising database systems including Niche RMS, PNC and PND to maintain accurate records and support informed decision-making.
Genuinely passionate about the mortgage and protection industry and the opportunity to guide clients through one of the most significant financial decisions of their lives. Currently studying towards the Certificate in Mortgage Advice and Practice (CeMAP), with a clear ambition to progress further through the Certificate in Regulated Equity Release (CeRER). Has taken the initiative to begin learning the Acre mortgage platform through recorded webinars, demonstrating a proactive approach to professional development.
Prior experience as a Steel Worker and Apprentice Forklift Engineer has strengthened technical problem-solving abilities, attention to detail and a disciplined approach to health and safety standards. Skilled communications with expertise in rapport-building, ethical decision-making and developing trust, enjoys face-to-face meetings and believes in a rounded approach to protection, ensuring mortgages are properly covered so clients have complete peace of mind. Flexible, hardworking and ready to bring fresh energy, an outstanding work ethic and genuine long-term commitment to a forward-thinking and professional firm.
Policing — 3 years.
Local Investigation Unit (LIU) as part of the Criminal Investigation Department (CID) — 1 year.
I spent my school years at St Joseph’s Comprehensive School and Sixth Form Centre and here is where I obtained GCSE at grades below:
English Language: C
English Literature: C
Maths: C
Core Science: B
Additional Science: C
ICT (Short & Full Course): B
History: B
R.E: B
Welsh: C
Geography: C
*Proof Available Upon Request*
An active and driven individual with a strong passion for fitness and sport. I play rugby, which has developed my teamwork, communication and ability to perform under pressure. I also compete in triathlons and train regularly through CrossFit and gym sessions, reflecting my commitment to discipline, goal-setting and pushing beyond comfort zones. Outside of fitness, I have a keen interest in classic cars and currently own a project Classic Mini, which I enjoy restoring — an endeavour that requires patience, problem-solving and attention to detail. I am also committed to continuous personal development, regularly reading biographies on successful individuals and listening to podcasts such as The Diary of a CEO to gain insights into leadership, resilience and business mindset.
An enthusiastic individual who is flexible with working hours and are happy to work long hours, including evenings and weekends, to accommodate client needs and deliver an exceptional service.