

Business and Management graduate from the University of Exeter (2:1) with experience spanning insurance, business operations and digital project support. Through placements and hands-on business involvement, developed exposure to client-facing environments, underwriting processes, risk management and specialist insurance markets. Proven ability to manage administrative responsibilities, coordinate projects and support business development initiatives across multiple organisations.
Supported multiple family-owned businesses across administration, website development, digital communications and operational coordination.
• Designed, developed and maintained business websites using WordPress and other website-building platforms.
• Created and updated websites for businesses operating in logistics, industrial services and property-related ventures.
• Managed digital content and social media activity across multiple business brands.
• Coordinated customer enquiries and directed communications to the appropriate stakeholders.
• Assisted with administration, scheduling and operational support activities.
• Developed marketing materials, online content and business communications.
• Supported business owners with a wide range of operational, organisational and project-related tasks.
• Shadowed professionals across the energy insurance division.
• Spent time with underwriters to gain an understanding of how risks are assessed and priced.
• Attended client meetings and observed how brokers engage with clients to understand their insurance needs.
• Gained exposure to a range of energy sectors, including renewable and environmental risks.
• Developed an understanding of the role insurance and risk management play within the energy industry.
Jack Rall - Managing Director
+27 82 782 2089
jack@merrod.co.za
Tony Costa - Operations Director
+27 73 907 9522
tony@merrod.co.za
Christopher Lyus - Head of Natural Resources at AON
+971 55 877 7056