Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Gym, Hill walking (Munros), Exploring new places and cultures,
Timeline
Generic

Cameron Ferguson

Glasgow

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, whether this be through extra duties or shifts at work.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level business graduate positions. Ready to help team achieve company goals.
  • Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
  • High-achieving Business management gradate bringing expertise in marketing, sales and analytics Consults with customers, builds strong relationships and increases on previous successes.

Overview

6
6
years of professional experience

Work History

Accommodation Officer

South Lanarkshire Council
2021.09 - Current
  • Assist clients who are homeless/just became homeless and require help and accommodation by offering empathy, advice and of course getting them a new home where they're satisfied with.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe placement of applicants to ensure supports are in place and to avoid potential homeless cases.
  • Compete individual risk assessments for every individual to ensure that the most suitable accommodation is sourced for themselves, as every service user has a different background history therefore require different supports.
  • Implement safety plans for customers to ensure we head in the correct direction as a team via liaising with other supporting agencies to ensure clients sustain their placements and receive the help they may require.
  • Managing a building of 13 residents with several different needs. Furthermore Im required to manage staff, delegate duties and oversea fire evacuations shall they take place.
  • Short staffed majority of the time, as this was 24/7 service it required to have staff for all durations, this resulted in me being flexible and picking up several shifts and working overtime to ensure cover.

Housing Officer

South Lanarkshire Council
2019.09 - 2020.10
  • Managing a large case load of rent arrears and supporting clients via debt management and through creating sustainable arrangements of repayments.
  • Following legal requirements in line with current legislations such as gas services and evictions.
  • Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs.
  • Oversaw housing plans for over 60 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies/resources.
  • Allocation and shortlisting of candidates to ensure the correct tenancy/product is being offered to the client to avoid high turnover and maximise rental income.

Housing Assistant

South Lanarkshire Council
2018.07 - 2019.09
  • Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs aswell as creating legal missives for tenancy agreements.
  • Conducted home and apartment inspections to identify safety issues and needed repairs.
  • Calculated tenant rent amounts to prepare leases and contracts and assisting with direct debits.
  • Consulting with clientele over the phone, face to face and home visits for clients who struggled to make contact to assist with queries.
  • Usage of various systems to acknowledge clients background and ensure the data we acquires is a updated and passed to the relevant teams.

Sales Assistant

Sports Direct
2017.07 - 2019.05
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings if a product was out of stock.
  • Fielded customer questions to share information about products, availability and pricing.

Clerical Assitant

South Lanarkshire Council
2018.03 - 2018.07
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Made usage of outlook packages such as word and excel to make the service more effective with time management by creating formals on spreadsheets and mail merges on word.
  • Minute taker for meetings with head of services.

Sales Assitant

Go Green
2016.09 - 2017.01
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Fielded customer questions to share information about products, availability and pricing.

Education

Bachelor of Arts - Business Management

University Of The West of Scotland
South Lanarkshire
04.2023

No Degree - Housing

Charted Institute of Housing
Glasgow
08.2020

No Degree - Sign Language Interpretation

South Lanarkshire Council
Hamilton
08.2019

No Degree - Business Administration

South Lanarkshire Council
Glasgow
07.2018

No Degree - School Subjects

Bannerman High School
Glasgow
07.2017

Skills

  • Quality Standards
  • Process Improvement
  • Strategic Planning
  • Risk Analysis
  • Critical Thinking
  • Team Leadership
  • Customer Service

Accomplishments

  • Created a website as part of my University assignment and achieved 82% and had it presented and used as a valued bit of work for the upcoming years. This was used with goggle analytics and allowed applicants to educate themselves on gym advice.
  • Climbed Ben Lomond within 5 hours which I was very impressed with despite poor weather conditions.
  • Achieving a minimum of a 2,1 at my University while working full time was a struggle, but the hard work paid off as i gained valuable working experience and a recognized qualification.
  • Gave a class presentation to 75 students at my University about the part time course and how i sustained working full time, this was a great accomplishment as they identified me as the student to give this despite being several others.
  • £15,000 reduction of rent arrears within my previous post resulting in me being the highest achiever that financial year.
  • When I was younger and working part time at Sports Direct i was able to achieve top 100 worldwide for sales products, this was an achievement as I worked 15h per week compared to others full time who underachieved compared to myself.
  • Undertook and oversaw a recent project at my current employer which resulted in the CEO of South Lanarkshire Council personally taking the time to phone me and thank me for my efforts, due to this i was mentioned in the organistiaon news article that week.

Gym, Hill walking (Munros), Exploring new places and cultures,

I love keeping active and improving on myself daily, I believe'  if you sleep on a win you wake up on a loss' therefore I make commitments to improve on my body and stamina/health.


I love pushing my body and mind to new limits which is something I achieve by completing Munros, I recently did Ben Nevis which was a difficult task on the mind and body. I love the challenge so therefore continue to find myself trekking up munros on days off!


I find it fascinating traveling around the world and learning about different cultures and how they differ from mines, aswell as seeing some historical sights with great background information.

Timeline

Accommodation Officer

South Lanarkshire Council
2021.09 - Current

Housing Officer

South Lanarkshire Council
2019.09 - 2020.10

Housing Assistant

South Lanarkshire Council
2018.07 - 2019.09

Clerical Assitant

South Lanarkshire Council
2018.03 - 2018.07

Sales Assistant

Sports Direct
2017.07 - 2019.05

Sales Assitant

Go Green
2016.09 - 2017.01

Bachelor of Arts - Business Management

University Of The West of Scotland

No Degree - Housing

Charted Institute of Housing

No Degree - Sign Language Interpretation

South Lanarkshire Council

No Degree - Business Administration

South Lanarkshire Council

No Degree - School Subjects

Bannerman High School
Cameron Ferguson