Cameron Donnelly
Northampton,NTH
Summary
I am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. I use independent decision-making skills and sound judgment to positively impact company success. I know that i am an encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. I am proficient in using independent decision-making skills and sound judgment to positively impact company success while also being dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Head of Operations
Virgin Active
12.2022 - 03.2024
- Led cross-functional teams to achieve company goals, fostering collaboration and communication.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Streamlined operational processes by identifying inefficiencies and implementing best practices.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Built a high-performance culture by recruiting top talent and promoting professional development opportunities for staff members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Spearheaded continuous improvement projects, resulting in enhanced business performance.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled, coordinated and conducted in-service training for 18 lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
Operations Manager
Virgin Active
04.2022 - 12.2022
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced operational risks while organizing data to forecast performance trends.
- Developed systems and procedures to improve operational quality and team efficiency.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Scheduled, coordinated and conducted in-service training for 15 lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
Lifeguard Supervisor
Virgin Active
12.2021 - 03.2022
- Mentored new hires through onboarding processes, sharing valuable knowledge gained from years of experience as a Lifeguard Supervisor.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Assisted in hiring qualified lifeguards, contributing to a highly skilled team dedicated to swimmer safety.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Promoted teamwork among staff members, leading to improved morale and enhanced job performance.
Education
A-Levels - English Language And Geography
Northampton School For Boys
Northampton2020
GCSE's -
Northampton School For Boys
NorthamptonSkills
- Performance Improvement
- Cost Control
- Employee Scheduling
- Employee reviews
- Relationship Building
- Decision-Making
- Payroll Administration and Timekeeping
- Customer Relations
- Team Leadership
- Business Leadership
- Sound Judgment
Timeline
Head of Operations
Virgin Active
12.2022 - 03.2024
Operations Manager
Virgin Active
04.2022 - 12.2022
Lifeguard Supervisor
Virgin Active
12.2021 - 03.2022
A-Levels - English Language And Geography
Northampton School For Boys
GCSE's -
Northampton School For Boys
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