Summary

Overview

Work history

Education

Skills

Timeline

CAMERON DAVIES

Swindon,Wiltshire

Summary

Well-mannered and dedicated individual with a commitment to high levels of customer satisfaction and efficiency. Possesses a friendly personality and social perceptiveness, enabling easy adaptability to various social contexts and making customers feel personally welcomed. Confident in meeting new people, ensuring excellent teamwork and hospitality skills, and capable of working independently when required.

Overview

years of professional experience

Work history

Hotel manager

Travelodge

, Oxfordshire

2023.02 - Current

Managed 4 different hotels, ensuring compliance with health and safety guidelines.
Oversaw day-to-day operations, maintaining a high standard of service from all staff members.
Assisted guests at check-in, providing information on hotel services and local attractions.
Inspected rooms and reception areas for cleanliness and presentation.
Responded to customer concerns promptly and knowledgeably, delivering personalised service.
Hired and trained new employees, demonstrating best practices for client and guest service.
Handled guest complaints effectively, offering complimentary services to maintain high satisfaction rates and protect brand reputation.
Managed bookings for large groups for weddings, seminars, conferences, and other events.
Maintained accurate records of bookings on hotel reservation system and forecasted probable revenue streams.

Customer Trading Manager

Sainsburys

Didcot, Oxfordshire

2022.03 - 2023.02

Supervise and lead 20+ individuals to create a successful and positive working environment, resulting in great customer feedback and increased sales.
Responsible for the day to day running of the business while the store manager isn't present. (Business is ran 1:1 one manager in one manager out)
Became a role model for my team and allowed them to feel comfortable enough to approach me about any issues and feel heard, while still maintaining professionalism and coaching them when necessary.
Recruited motivated, hard-working colleagues and created an environment to which I've seen them thrive as a result of plenty of support and competent training.
Running the day-to-day operations as duty manager to deal with any present issues whilst consistently exceeding targets in KPI's from waste budgets to sales figures.
Maintain daily transactions records within EPOS (Electronic database and library tool), enabling diligent financial monitoring and assessment.
Overseeing and maintaining inventory on RSS (Inventory management tool) daily to maintain accurate supply records to keep availability high for customers.
Managed security and CCTV records to ensure safety of colleagues and customers as well as help prosecute criminal activity.

Production Section Leader

Asda

Swindon, Wiltshire

2019.09 - 2022.03

Manage and orchestrate the day to day operations of three departments with 25+ employees, to ensure competitive results within the region.
Provide leadership and direction for employees as well as supervising activities to drive productivity and efficiency in delivering professional standards and meeting KPI's.
Closely monitoring stock levels, effectively managing inventories and logistics to maximise sales potential.
Creating positive employee relationships through effective communication, training and career development coaching.
Perform thorough inventory inspections and stocktake duties on a quarterly basis, ensuring records of stock levels were consistently accurate on the system.
Maintaining employees records ensuring they're up to date, whether that be planning for rotas, holiday or dealing with regards to attendance.

Junior Administrator

Autotech Marlborough Ltd

Marlborough, Wiltshire

2018.11 - 2019.09

Managing electronic filing systems with recording and maintaining information about customers, ranging from billing to recording faults with their vehicles.
Answer telephones and providing customers with information, along with taking information and transfer calls to appropriate individuals.
Being at the forefront of the business's image and displaying a good and kindhearted impression on every customer that enters.

Assembly Line Worker

Design 360 Ltd

Mildenhall, Wiltshire

2018.09 - 2018.11

Working in an intense and time-based environment to fulfill the tasks at hand to meet demanding deadlines
Assemble parts or units, and position, align and fasten units to assemblies, subassemblies, or frames using hand tools and power tools.
Inspect, test, and adjust items to ensure that they meet specifications, standards, and customer requirements.

Warehouse Operative

B&Q Swindon RCC