Cameron Conroy
Norwich
Summary
I currently work as a Healthcare assistant at the Norfolk and Norwich University hospital and previously at Bassingham Care Centre as well as achieving an upper second class degree in Biological sciences at the University of East Anglia. I would love the opportunity to work as a solutions advisor for Datacom working with executives and technical teams of Datacom's customers to support new and ongoing sales and marketing activity.
Overview
5
5
years of professional experience
Work History
Healthcare Assistant (Bank and Contracted)
Norfolk And Norwich University
10.2021 - Current
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Documented patient information in various paperwork and charts regularly
- Communicated with patients diagnosed with dementia, confusion, learning disabilities, visual and/or hearing impairments.
- Escalated concerns to Registered Nurses about patients observations, blood sugar/ketone levels and skin conditions.
- Adjusting to changing work environments such as redeployment to other wards, less staffing, additional patients, fall and deterioating patients.
Healthcare Assistant
Bassingham Care Centre
08.2021 - 10.2021
- Worked with other Healthcare assistants to provide personal care and assist with meals to a number of residents.
- Updated all activates and care given to residents in paperwork.
- Answered residents call bells to answer their concerns quickly.
Call Centre Advisor
Butlins
07.2019 - 09.2019
- Adhered to company policies to consistently achieve call-time and quality standards.
- Helped existing customers with their payment issues, being calm talking to them over the phone and updating customers' payment and personal information accordingly.
- Wrote down any issues concerning customers wanting to purchase a new holiday, or queries about an already existing holiday and communicated them to the sales and customer services team.
Education
Bachelor of Science - Biological Sciences
University of East Anglia
Norwich06.2021
Skills
Communication
Versatility
Teamwork
Prioritization
Escalating concerns
Presenting key information
Timeline
Healthcare Assistant (Bank and Contracted)
Norfolk And Norwich University
10.2021 - Current
Healthcare Assistant
Bassingham Care Centre
08.2021 - 10.2021
Call Centre Advisor
Butlins
07.2019 - 09.2019
Bachelor of Science - Biological Sciences
University of East Anglia
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