Productive employee with a proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Instructor
GHRACE JHOY TECHNICAL AND VOCATIONAL SCHOOL INC.
SOGOD, SOUTHERN LEYTE, PHILIPPINES
2021.07 - Current
Managed classroom dynamics, ensuring a safe and inclusive environment conducive to learning for all participants.
Instructed students using innovative classroom techniques and lectures to help learners overcome learning challenges.
Simplified complex theory through clear, relevant teachings.
Collaborated with other instructors to share best practices and continuously improve teaching techniques.
Offered guidance and counselling services to students, helping learners with personal and professional development.
Explained and demonstrated tasks to learners, helping students understand approaches and techniques for problem-solving.
Used established assessment criteria to evaluate student skills and knowledge gaps.
Evaluated students' abilities by reviewing performance records and adjusted teaching methods to foster progress.
Participated in professional development opportunities to stay abreast of advancements in educational methods and technologies.
Assessed participant progress through structured evaluations, providing constructive feedback to encourage development.
Guided learners in setting realistic goals and developing strategies to achieve academic and personal development targets.
Administration Clerk
PASS N GO DRIVING SCHOOL
SOGOD SOUTHERN LEYTE, PHILIPPINES
2021.01 - 2021.07
Answered telephone calls to offer information, direct callers and take messages.
Handled photocopying documents, updating files and faxing communications for staff.
Managed client communications by answering phones and corresponding through email.
Handled confidential documents with discretion to protect sensitive information.
Managed daily office operations and administrative support for the department to maintain efficiency.
Organised and maintained files, records, and correspondence for streamlined retrieval and compliance.
Updated and managed database systems to ensure accurate record-keeping.
Provided customer service by addressing queries and offering assistance to visitors.
Analysed data for accuracy before inputting into system.
Processed invoices, expense reports, and payments to support financial administration tasks.
Restaurant Cashier
Dimsum Express
SOGOD, SOUTHERN LEYTE, PHILIPPINES
2018.10 - 2020.01
Processed payments by cash, cheque, or card to complete transactions.
Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
Maintained a balanced till at the end of each shift, meticulously documenting all transactions and discrepancies.
Handled telephone enquiries, making reservations, and providing take-away information, broadening service accessibility.
Calculated and provided accurate change to customers after transactions.
Maintained clean, tidy and organised checkout areas.
Maintained neat and clean shop floor and storage areas.
Collaborated with kitchen and wait staff to ensure timely order processing, improving overall efficiency and customer service.
Trained new staff on cashiering procedures and customer service excellence.