Detail-oriented professional with expertise in Salesforce and Raiser’s Edge administration, complemented by proficiency in SQL, R, and R-Studio programming. Demonstrated success in managing time effectively to ensure timely project completion and goal achievement. Committed to utilizing technical skills to enhance organizational performance in data-driven settings. Actively pursuing growth opportunities in analytics and data management.
Overview
37
37
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Head of Database
Children with Cancer (Formerly Children with Leukaemia)
2004.12 - 2026.03
Implemented Salesforce NPSP -in 2023- to streamline database management and enhance project delivery.
Collaborated with stakeholders to configure systems, ensuring alignment with business needs.
Provided training and support to junior staff, improving team productivity and technical capabilities.
Managed multiple projects, ensuring high standards of accuracy in all deliverables.
Supported data migration from Raiser’s Edge to Salesforce.
Omatic Cloud configuration for manual uploads and integrations.
Participated in Findock and Sage integration projects.
Executed Data Cloud segmentation and used Marketing Cloud in conjunction with Data Cloud
Provided advice and training to stakeholders for optimal software use.
Worked on creation of complex SQL queries for detailed information retrieval.
Administered Salesforce and designed management reports.
Optimized and consolidated database processes.
Processed Gift Aid claims through Findock.
Managed database programming team.
Database Manager
Children with Cancer (Formerly Children with Leukaemia)
2004.01 - 2019.01
Raiser's Edge implemetation in 2014
Supported manual data uploads using ImportOmatic tool.
Contributed to development of data protection policy with updated statements for donor communications.
Helped customise import processes by assisting with Visual Basic API scripting for data uploads.
Maintained CRM system functionalities including donor logging, gift batching, direct debit processing, and report generation.
Managed CRM system usage across the organisation.
Provided training and advice on software utilisation to stakeholders.
Prepared donor segments for individual giving and major donor departments.
Compiled management reports analysing donor data and campaign performance.
Assisted in optimisation and consolidation of database and business processes.
Coordinated with stakeholders during system upgrades, minimising disruption to normal operations.
Analyst Programmer, Visual FoxPro
HOST DATA SERVICES ltd trading as 247DM ltd
2001.06 - 2004.12
Consulting for clients on database analysis techniques, designing and implementing agreed upon analytical tools and reports
Development of database integrity management tools such as continuous operational de-duplication systems
Effecting interface with clients’ DM agencies. Specialist understanding of the effective use of databases to optimise use of Royal Mail tariffs by Mailsort/ Walksort, gone away/ bereavement suppression files, etc.
Application of specialist charity law knowledge to develop database solutions for charities, for example mailing preference/suppression system for legal compliance and best practice in Data Protection, routines to affect full Gift Aid tax reclaims, and overall design of charity donor management software to outperform available proprietary products.
ROMTELECOM S.A.
1995.01 - 2001.01
Billing Department (1997-2001):
Database administration (FoxPro, Access, Oracle)
FoxPro 2.6 DOS & Visual billing database administrator: preformed all designs, updates, maintenance, interlink creation, as well as forms and reports, design and updates, and menus, programmes and applications, their design, maintenance and troubleshooting
Extracted data for various statistics and telecom billing projects.
ORACLE billing applications testing
Assisted calls department (1995-1997):
DSB (digital switchboard) programming to ensure optimised client services
Maintenance and switch linking
National landline operator
ICMRSG S.A.
1989.01 - 1995.01
Maintenance and commissioning of electronic measurement devices.
Electronics laboratories
Education
BSc - Applied Electronics
University of Bucharest
Bucharest, Romania
1983.01 - 1989.01
Skills
Salesforce administration
Raiser's Edge administration
Programming languages: SQL, R, R-Studio
Certification
SQL & PL/SQL (ORACLE, Romania Division – Oracle Education)
REFERENCES
available on demand.
Timeline
Head of Database
Children with Cancer (Formerly Children with Leukaemia)
2004.12 - 2026.03
Database Manager
Children with Cancer (Formerly Children with Leukaemia)