Calvin Yiu

• Sourced and verified quotations/samples from suppliers before initiating purchase processes.
• Conducted market research to identify emerging trends
• Worked with creative heads, sales team and QA manager to determine requirements for procurement activities.
• Negotiated with suppliers to achieve cost reduction while maintaining product quality standards.
• Pre-evaluate new suppliers by reviewing the supplier capability questionnaire, audit certificates (Sedex, ISO9001)
• Product categories: Stationery, Gift, Drinkware, Backpack
• Licensed products: Harry Potter, Hello Kitty, Wednesday, South Park, Peppa Pig, Beeltejuice, Transformer, etc

• Supervise team of 3 members
• Key accounts: Walmart US, Walmart Canada, Meijer, BJ’s
• Handling customer orders from quotation to shipment.
• Maintained high standards of accuracy and quality in data entry and recordkeeping.
• Input current metrics into tracking documents and spreadsheets and prepared reports.
• Monitor team on order processing and work closely with internal departments such as Production Planning, Shipping, Quality, and Engineering team
• Work closely with Quality Department to ensure products and production factories in compliance with customers’ requirement
• Delivered new hire training and mentored established staff on processes and procedures.
• Collaborate with LA Ops and Bentonville team to manage ad hoc situation (such as order delay, pull in request, order cancellation)

Role Function I) Manage distributors’ orders

• Key accounts: Imports Dragon, Red Planet, Planet Fun, Prima Toys
• Manage customer orders from enquiry to shipment.
• Issue proforma invoice and create load plan to customers
• Co-ordinate with Quality and Engineering Department to review customers’ artworks and ensure artwork can be released on time
• Collaborate with production planning team and MBO ops to release MAR when there is MOQ

Role Function II) Production planning on DOI item (Blingle Bands, Dixit Games, Ramen Fury, Wild Alive)

• Collaborated with internal teams to improve outputs to meet demand and supply requirements
• Prepare gap analysis report to see if production capacity can fulfill demand
• Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
• Monitoring MA balance and release MA when it is necessary
• Work closely with merchandisers to ensure products would meet customers’ requirement
• Issuing vendor PO and follow up orders until shipment.

• Supervise a team of 5 merchandisers
• The company acts as the buying office of DTC Brazil (a Tier 1 distributor in Brazil)
• Manage annual sales turnover USD 30M+
• Lead the team in product/vendor sourcing for non-licensed and licensed products ( Marvel, PJ Masks, Peppa Pig, Paw Patrol, Disney, DC, etc)
• Price negotiation with suppliers to ensure the products can meet target price
• Manage the team to work closely with oversea product development team to get products approved by licensors (Disney, e-One Entertainment, Nickelodeon, Sanrio, Peanuts, etc)
• Manage customer purchase order schedule and liaison shipment with logistic team and customers
• Accompany with buyers to trade show and factory visit

Accomplishment

• Developed relationship with 30+ new suppliers by performing preliminary research, meeting with representatives, verifying product availability
• Developed products in different categories include plush, figurine, bubble toys, novelty toys, candy toys, bath crayon, scooter, skateboard, high-end cooler (similar to Yeti)

• Supervise team of 4 merchandisers
• Handle retail market of North America
• Key accounts: Wal Mart, Target, Costco
• Liaise with customers to ensure products meet their requirements
• Establish and monitor customers performance metrics
• Follow up orders from quotation to shipments
• Work closely with suppliers, QA, logistic team to ensure goods shipping on time
• Lead the team to resolve problems when there is quality issue, Production issue, inspection failure, etc.
• Monitor factories to ensure relevant audit certificate are up to date
• Communicate with sales team/ global planning team to make sure company can maximize sales in each quarter
• Participate in Toy Fair monitor sampling and meet buyers

• Supervise a team of 8 merchandisers
• Handle retail market from North America
• Key customers: Wal Mart US, Walmart Canada, Target, Amazon
• Handle sales volume over USD 160M in 2010
• Follow up orders from quotation to shipments
• Participate in Ad Hoc Project (SAP project)
• Participate in process improvement of supply chain management
• Participate in Toy Fair monitor sampling and meet buyers

Accomplishment

• Promoted from Merchandiser to Merchandising Manager in 5 years
• Establish first China merchandising team of company in 2008
• Expand China merchandising team from 1 member to 8 members
• Coach team to manage rapid growth of company business

• Follow up orders of customers from North America, Australia and Asia
• Develop company promotional products- T-Shirt, plastic bag, PVC plate

Accomplishment

• Promoted from Assistant Merchandiser to Merchandiser