Calum Ross
London,ENG
Summary
An ambitious Recruitment Operations Coordinator with extensive experience in managing high-volume recruitment in fast-paced environments. Skilled in handling the end-to-end recruitment process, from sourcing and screening candidates to ensuring seamless onboarding. Proven ability to manage large candidate pools, deliver exceptional experiences, and meet diverse hiring needs efficiently.
Demonstrated adaptability by leading a Quality Assurance testing team to successfully launch a new recruitment system for the German market, showcasing both technical and leadership skills. Known for reliability, strong work ethic, and a target-driven approach, thriving in collaborative, cross-functional teams and contribute effectively to organisational goals. Committed to continuous growth, focusing on maintaining high service standards and driving operational excellence.
Overview
8
8
years of professional experience
Work history
Events Coordinator
Butternut Box
London
02.2025 - Current
- Establish and maintain cross-functional relationships with Sales, Brand, and Creative teams to support event planning and delivery.
- Lead planning and execution of live events, managing logistics, budget monitoring, and stakeholder coordination.
- Track event performance metrics, including cost per acquisition and key KPIs, using Google Sheets; report insights to wider team.
- Negotiate with event organisers to secure optimal pitch locations and pricing; manage partnerships with brand ambassadors.
- Identify and recommend new event opportunities aligned with business objectives, supporting strategic planning.
Recruitment Operations Coordinator
Just Eat Takeaway Ltd
London
04.2021 - 12.2024
- Conducted interviews to screen and source candidates effectively.
- Managed end-to-end recruitment process using internal ATS, from application to hire; consistently exceeded hiring targets and individual KPIs, overseeing hundreds of candidates each week.
- Oversaw and tracked courier recruitment across multiple regions, starting in UK and later expanding to Netherlands; utilised tools such as Tableau to analyse data and inform decisions on opening and closing hiring processes.
- Coordinated meetings and collaborated with project managers to design and implement new recruitment processes and improvements, including successful introduction of WhatsApp communication tool.
- Collaborated with stakeholders to deliver updates on recruitment performance, produced detailed reports on recruitment metrics, and presented insights at planning and operations meetings.
- Posted new job roles and ensured candidate landing page remained current and accurate.
- Successfully completed three-month secondment within QA and Training team, leading Quality Assurance testing for launch of new recruitment system. Responsibilities included developing training materials, delivering training sessions, overseeing end-to-end testing process, identifying system faults, and recommending improvements to key stakeholders.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
Owner
CR Events
01.2017 - 03.2021
- Established and successfully managed an events company, specialising in curating and promoting live comedy shows.
- Organised and curated line-ups, including booking performers and liaising with agents to secure top talent.
- Developed and executed social media campaigns across platforms such as Facebook, TikTok, and Instagram to enhance brand visibility and drive ticket sales.
- Promoted events through online ticketing platforms and led a dedicated promotional team during the Edinburgh Festival, achieving weekly sold-out shows with over 250 attendees per venue in London and more than 1,000 attendees per run at the Edinburgh Fringe.
- Monitored operations to assess and highlight results.
Research executive
Kudos Research
London
01.2017 - 02.2020
- Conducted telephone interviews with a range of finance professionals, CEOs and Politicians.
- Managed scheduling and correspondence for interviews, ensuring smooth administrative operations.
- Handled data entry tasks, maintaining accuracy in records.
Skills
- Candidate onboarding
- Screening and selecting candidates
- Driving process change and improvement
- Systems: Salesforce, Applicant Tracking Systems, Tableau, Google and Microsoft Suites
- Systems training and reporting
- Stakeholder management
- Project coordination
Accomplishments
- Consistently exceeding KPIs, which led to additional responsibilities as an Acting Senior Recruitment Coordinator.
- Launching a new recruitment system during a secondment and leading the QA testing team.
- Successfully managing recruitment for 18 cities across the Netherlands, ensuring that all hiring needs and pace requirements were met.
Affiliations
- Theatre
- Sports
- Technology
- Film
- Music
- Food
References
References available upon request.
Timeline
Events Coordinator
Butternut Box
02.2025 - Current
Recruitment Operations Coordinator
Just Eat Takeaway Ltd
04.2021 - 12.2024
Owner
CR Events
01.2017 - 03.2021
Research executive
Kudos Research
01.2017 - 02.2020
Similar Profiles
James StottJames Stott
Brand Ambassador at Butternut BoxBrand Ambassador at Butternut Box
Bryce WymanBryce Wyman
Sous Chef at The Butternut TreeSous Chef at The Butternut Tree
Finlay CroystonFinlay Croyston
Barista at Butternut CafeBarista at Butternut Cafe
Ezekiel Jordan FisherEzekiel Jordan Fisher
Data Administrator at LoanTubeData Administrator at LoanTube
Olajide Mudashir SulaimanOlajide Mudashir Sulaiman
Construction labourer at mr mojeedConstruction labourer at mr mojeed