Calum Pinder
Bexley, ,Kent
Summary
I am a highly adaptable and detail-oriented individual with a strong expertise in effective communication and proficiency in Microsoft and Google platforms.
I am able to remain calm under pressure and have demonstrated a proven track record of supporting team operations by mastering multiple roles to ensure seamless workflow during staff absences or equipment challenges.
I am experienced in using Microsoft Word, Excel, and PowerPoint for administrative tasks, including registering participants and creating engaging displays.
I actively promote team collaborative environments, resolving issues efficiently and maintaining high standards of performance.
I actively seek training and continuous professional development so that my knowledge and experience is current and relevant.
Overview
5
5
years of professional experience
13
13
years of post-secondary education
Work history
Pre-loader
UPS
Dartford, Kent
04.2021 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Oversaw daily operations to achieve high productivity levels.
Education
NVQ Level 2 - Business Administration
London South East Colleges
Orpington, Bromley 03.2025 - 05.2025
NVQ Level 2 - Media hair and Makeup
London College of Beauty Therapy
London 11.2019 - 07.2020
GCSEs - Mathematics
Cleeve Park School
Bexley 09.2013 - 11.2019
GCSEs - English
Cleeve Park School
Bexley 09.2013 - 11.2019
Skills
- Effective communication: I currently work in a large team and am aware of different communication needs This has enabled me to think carefully about my own communication style and how this is perceived by others
- Proficiency in Microsoft and Google platforms: I regularly use Microsoft word, Excel and PowerPoint in my role as administration officer for the local Cub pack I use these platforms to register children and design displays to help them achieve their activity badges
- Calm under pressure: I have a proven ability to handle high pressure situations in a calm and effective way and have been able to resolve customer issues effectively
- Adaptable: I have taken the initiative to learn all roles within my working area, so that I have been able to support my team when there has been staff absences or machinery breakdowns
Affiliations
- I am a passionate equestrian and enjoy looking after and occasionally riding our family pony. I also enjoy performing arts and until recently was a member of a performing arts school. I completed two weeks volunteering at the Churchill Theatre where I helped both in front of house helping customers with ticket sales and showing them to their seats , also helping backstage getting sets and stages ready for performances.
References
References available upon request.
Timeline
NVQ Level 2 - Business Administration
London South East Colleges
03.2025 - 05.2025
Pre-loader
UPS
04.2021 - Current
NVQ Level 2 - Media hair and Makeup
London College of Beauty Therapy
11.2019 - 07.2020
GCSEs - Mathematics
Cleeve Park School
09.2013 - 11.2019
GCSEs - English
Cleeve Park School
09.2013 - 11.2019