Calum Jones

Designed and delivered comprehensive recruitment and compliance strategies, enhancing hiring efficiency across disciplines.

• Led initiatives for nurses, carers, and allied health professionals to promote operational excellence.
• Managed compliance leads and recruitment managers, achieving 75% conversion from interview to onboarding.
• Established strategic partnerships with educational institutions and healthcare organisations to strengthen talent pipeline.
• Leveraged AI and digital platforms to optimise onboarding processes, reducing manual tasks by at least 50%.
• Implemented robust evaluation and retention practices, improving new hire retention rates within first year.
• Utilised metrics and audit results to ensure adherence to employment legislation, achieving full audit compliance.
• Served as point of contact for all external audits of recruitment processes.

Directed team of 48 recruiters, achieving sector-leading recruitment outcomes across the UK.

• Oversaw introduction of compliance-focused recruitment processes, ensuring full applicant compliance during onboarding.
• Expanded knowledge and skills through targeted training in compliance and recruitment best practices.
• Developed and implemented new recruitment onboarding system, improving efficiency and candidate experience.
• Served as primary contact for recruitment queries, offering guidance to staff and stakeholders.
• Delivered analytical data for board review, providing insights to support strategic decisions.
• Fostered a culture of excellence within the recruitment team, consistently surpassing previous records.
• Removed process blockers, empowering the team to address complex recruitment challenges effectively.

Led regional recruitment strategy, collaborating with Regional Leadership Team to achieve hiring targets.

• Developed and implemented recruitment policies, streamlining processes to enhance efficiency.
• Oversaw compliance checks, liaising directly with Capita for DBS requests and ensuring regulatory adherence.
• Coordinated with Branch Managers to anticipate hiring needs and align recruitment plans with business goals.
• Acted as superuser for applicant tracking system, supporting team training and optimising recruitment journey.
• Managed regional recruitment budget, job boards, and adverts, ensuring cost-effectiveness.
• Drove carer retention initiatives by analysing feedback and implementing a 12-week retention plan.
• Provided monthly recruitment metrics and turnover analysis to Head of Recruitment, meeting all deadlines.

Spearheaded recruitment efforts for office staff, conducting interviews and assessing candidate suitability.

• Led a team of recruiters to optimise operations and align with organisational goals.
• Administered staff rotas, holidays, and sickness to enhance team efficiency.
• Acted as key liaison for all UK branches, resolving recruitment issues swiftly.
• Ensured compliance with Home Office guidelines, managing applicant visas accurately.
• Oversaw positive DBS check approvals, maintaining high standards throughout processes.
• Supported strategic decision-making by preparing daily plans and reporting on recruitment targets.

Managed full recruitment lifecycle for Healthcare Assistants, Support Workers, and Registered Nurses across all UK branches.

• Assessed candidate suitability through effective CV screening and interview coordination.
• Resolved external agency and applicant queries efficiently while adhering to service level agreements.
• Conducted reference checks and verified client IDs as part of administrative tasks.

Achieved consultative sales and exemplary customer service in a target-driven retail environment.

• Cultivated strong client relationships, leveraging product expertise to drive sales.
• Ensured data integrity in stock management and audits, highlighting attention to detail.
• Conducted research on industry trends to inform sales strategies and improve customer experience.

• Ensured seamless operations through effective scheduling, inventory auditing, and cash management.
• Resolved customer complaints with professionalism to uphold positive relationships.
• Fostered a welcoming environment that encouraged repeat business.