Calum Hogan
Stoke-on-Trent,Staffordshire
Summary
Detail-oriented professional with a strong ability to manage time effectively and adapt to changing environments. Demonstrates exceptional team collaboration and leadership skills, fostering growth through mentoring. Known for effective communication and initiative, ensuring professional discretion in all tasks. Possesses a strong memory for details, contributing to high-quality outcomes. Committed to leveraging these skills towards achieving organisational goals and driving success.
Overview
21
21
years of post-secondary education
18
18
years of professional experience
Work history
Delivery driver
Dominos Pizza
Stoke-on-Trent, Staffordshire
08.2024 - 08.2026
- Maintained vehicle cleanliness for a professional appearance.
- Provided excellent customer service, enhancing company reputation.
- Coordinated delivery schedules for optimum time management.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
Housekeeper
Knights Solicitors PLC
Newcastle-under-Lyme, Staffordshire
11.2024 - 07.2026
- Ensured spotless and tidy environment by performing comprehensive house cleaning tasks. This included ensuring the upkeep of 16 meeting rooms and all client areas were kept immaculate. Also required to oversee and approve cleaning audits.
- Managed waste disposal effectively for a cleaner environment.
- Assisted in organising events in the office to ensure successful gatherings which included working out of hours and good communication skills with guests.
- Ensuring to dress smart and professionally every day.
- Being responsible for reporting any work or repairs required in the building or on the grounds.
- Working within a team, being flexible when required to venture into other roles and being able to work under pressure and dynamically to a fast paced and sometimes spontaneous environment.
- Keeping on top of stock replenishment for the building, from fruit to cleaning products.
Client Service Advisor
Tinsdills Solicitors LTD
Hanley, Stoke-on-Trent
04.2024 - 09.2024
- Handled sensitive customer data responsibly, maintaining confidentiality and trust.
- Patient, empathetic phone manner with good listening skills.
- Being able to manage work load due to logging information and taking new enquires.
Claims handler
Thorneycroft Solicitors LTD
Macclesfield, Cheshire East
09.2016 - 04.2024
- Fostered positive relationships with clients through excellent communication skills.
- Processed outstanding claims to reduce backlog and improve efficiency.
- Achieved efficient claim processing with meticulous attention to detail.
- Escalated critical claims or complex situations to supervisor for review.
- Handled all claims and communications within established service level agreements.
- Progressed and worked in several departments, including new business, catastrophic injury and conveyancing.
Phonetic LTD
06.2015 - 08.2016
HMV
12.2013 - 06.2015
Kitchen porter
Chesters Restaurant
12.2010 - 12.2010
Prestbury Restaurant
05.2009 - 06.2009
Poundland
11.2008 - 01.2009
Kitchen porter
Chesters restaurant
12.2008 - 12.2008
Bargain booze
09.2008 - 11.2008
Education
National Diploma - Music
The Manchester College
Manchester 09.2009 - 06.2012
GCSEs - Drama
Hulme Hall Grammar School
Cheadle Hulme, Stockport 09.2003 - 05.2008
GCSEs - Music
Hulme Hall Grammar School
Cheadle Hulme, Stockport 09.2003 - 05.2008
GCSEs - History
Hulme Hall Grammar School
Cheadle Hulme, Stockport 09.2003 - 05.2008
GCSEs - English
Hulme Hall Grammar School
Cheadle Hulme, Stockport 09.2003 - 05.2008
Skills
- Attention to detail
- Time management
- Adaptability
- Team collaboration
- Mentoring and leadership
- Effective communication
- Initiative and proactivity
- Professional discretion
- Strong memory for details
Timeline
Housekeeper
Knights Solicitors PLC
11.2024 - 07.2026
Delivery driver
Dominos Pizza
08.2024 - 08.2026
Client Service Advisor
Tinsdills Solicitors LTD
04.2024 - 09.2024
Claims handler
Thorneycroft Solicitors LTD
09.2016 - 04.2024
Phonetic LTD
06.2015 - 08.2016
HMV
12.2013 - 06.2015
Kitchen porter
Chesters Restaurant
12.2010 - 12.2010
National Diploma - Music
The Manchester College
09.2009 - 06.2012
Prestbury Restaurant
05.2009 - 06.2009
Kitchen porter
Chesters restaurant
12.2008 - 12.2008
Poundland
11.2008 - 01.2009
Bargain booze
09.2008 - 11.2008
GCSEs - Drama
Hulme Hall Grammar School
09.2003 - 05.2008
GCSEs - Music
Hulme Hall Grammar School
09.2003 - 05.2008
GCSEs - History
Hulme Hall Grammar School
09.2003 - 05.2008
GCSEs - English
Hulme Hall Grammar School
09.2003 - 05.2008