Cally Hewson

• Provided excellent customer service in a fast-paced retail environment, assisting shoppers with product queries and ensuring store standards were consistently maintained.
• Supported stock replenishment to keep shelves fully stocked and organised.
• Worked collaboratively with team members to meet sales targets and deliver a positive shopping experience for customers.

• Predominantly Assistant Pastry chef, I would assist or cover the main pastry chef with tasks, such as , creating, preparing and serving desserts, etc., for instance, infused ice-cream (Carpigiani soft serve machine), Guinness and treacle bread, Toasted hay panna cotta, and, chocolate and hazel nut pave.
• Closely followed recipes, maintaining consistency across baking processes.
• While working here, I also gained valuable chef experience with knifes and seafood.
• I allowed myself to be flexible, doing many hours, even covering KP duties and Waitressing.
• I was rewarded 'employee of the month'.
• Kept all work areas clean and organized for hygiene purposes. Regularly deep cleaning.

• Conducted detailed surveys of habitats, wildlife, historical sites, and visitor facilities to support conservation and heritage projects, often in outdoor and physically demanding conditions.
• Collected, recorded, and analysed data accurately, applying ecological knowledge to support site management and monitoring reports.
• Assisted in maintaining and presenting sites to a high standard, using hand tools, brush cutters, and other equipment safely for vegetation and habitat management.
• Operated machinery under supervision and contributed to practical conservation tasks, including planting, clearing, and habitat improvement.
• Engaged with visitors to provide information and enhance their experience, while promoting awareness of wildlife, plants, and heritage.
• Worked independently and collaboratively, demonstrating strong observation skills, attention to detail, and commitment to preserving cultural and environmental resources.
• Volunteered on a range of conservation and land management projects, gaining practical experience in outdoor work, ecosystem management, and sustainable practices.

• Provided high-quality cleaning services, working efficiently to meet timeframe demands.

The role of this job involved room housekeeping, as well as, cleaning public areas, such as, reception, cinema, spa, gym and pools.

• I worked efficiently under pressure in a team and on my own.
• Interacted positively and professionally with residents, maintaining excellent service standards.
• Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.
• Maintained clean, safe environments for guests and staff, strictly following infection control policies.
• Serviced bathrooms with fresh supplies and regular cleaning.

Employer contact information (head of housekeeping)

Email: Robert@woolacombe-bay-hotel.co.uk

Number: +44 7762 881984

Worked in a production environment that requires intricate assembly and use of hand tools. 10-hour alternative shifts, 4 days a week, with overtime.

Basic gardening skills such as weeding, planting, pruning and watering, using industrial machinery as well as the general maintenance and appearance of grounds.