Callum Scully
Stratford-upon-Avon,United Kingdom
Summary
Results-oriented professional specialising in customer engagement and relationship management. Strong communication and negotiation capabilities enhance sales support and product presentation efforts. Experienced in collaborative teamwork within high-pressure settings, ensuring compliance and confidentiality. Capable in Microsoft Excel and Outlook, with expertise in complaint resolution and scheduling, driving business success and client satisfaction.
Overview
1
1
Certification
4
4
years of professional experience
Work history
New And Used Car Sales Executive
Listers Audi
Stratford-upon-Avon, Warwickshire
2025.11 - 2026.07
- Negotiated sales deals for maximum profitability.
- Conducted demonstrations of vehicle features, increasing buyer engagement and interest.
- Provided comprehensive product knowledge to prospective buyers.
- Secured customer loyalty by providing excellent service.
- Resolved customer complaints effectively, preserving brand reputation and trust amongst clientele.
Customer Service Representative
Volvo Group
Warwick
2025.08 - 2025.11
Business Administration Apprentice
VFS Financial Services
Warwick
2023.07 - 2025.07
- Supported daily administrative operations across multiple departments, ensuring seamless communication and efficiency in End of Term, Customer Services, Stock, Tax & Activations, and the Service Team.
- Assisted with the management and maintenance of client accounts, ensuring all documentation is accurate and up-to-date.
- Contributed to process improvements and updates of internal procedures, enhancing operational workflows as a Volvo Financial Services (VFS) Ambassador.
- Shadowed professionals and engaged in on-the-job training to enhance business acumen and develop relevant skills.
Store Assistant
Aldi
Stratford-upon-Avon, United Kingdom
2022.07 - 2022.10
Education
A Levels - Business, Economics and Maths
Stratford-upon-Avon Sixth Form
Stratford-upon-Avon, United KingdomGCSEs - undefined
Stratford-upon-Avon High School
Stratford-upon-Avon, United KingdomSkills
- Automotive knowledge
- Customer relationship management
- Sales support
- Negotiation skills
- Complaint resolution
- High-pressure experience
- Excel and Outlook
- Administrative skills
- Data compliance
- Team collaboration
Certification
- LIBF Finance Qualification – Pass
- VFS Anti-Money Laundering, Counter-Terrorism and Sanctions (2025)
References
Available on request
Timeline
New And Used Car Sales Executive
Listers Audi
2025.11 - 2026.07
Customer Service Representative
Volvo Group
2025.08 - 2025.11
Business Administration Apprentice
VFS Financial Services
2023.07 - 2025.07
Store Assistant
Aldi
2022.07 - 2022.10
GCSEs - undefined
Stratford-upon-Avon High School
A Levels - Business, Economics and Maths
Stratford-upon-Avon Sixth Form